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B. Joseph Pine II
B. Joseph Pine II
Strategic Horizons LLP
Verified email at StrategicHorizons.com - Homepage
Title
Cited by
Cited by
Year
The experience economy: work is theatre & every business a stage
BJ Pine, J Pine, JH Gilmore
Harvard Business Press, 1999
20682*1999
Mass customization: the new frontier in business competition
BJ Pine, S Davis
Harvard business school press, 1993
56971993
The four faces of mass customization
JH Gilmore, BJ Pine
Harvard business review 75 (1), 91-102, 1997
18361997
Authenticity: What consumers really want
JH Gilmore, BJ Pine
Harvard Business Press, 2007
14242007
Making mass customization work
BJ Pine, B Victor, AC Boynton
Harvard business review 71 (5), 108-11, 1993
12811993
II, & Gilmore, JH (1999)
BJ Pine
The experience economy, 1997
11891997
Do you want to keep your customers forever?
BJ Pine, D Peppers, M Rogers
Harvard Business Press, 2009
10872009
Differentiating hospitality operations via experiences: Why selling services is not enough
JH Gilmore, BJ Pine
Cornell Hotel and Restaurant Administration Quarterly 43 (3), 87-96, 2002
5762002
L'economia delle esperienze
BJ Pine II, JH Gilmore
Etas, 2015
4952015
Customer experience places: the new offering frontier
JH Gilmore, BJ Pine
Strategy & Leadership, 2002
4322002
II (1993)
BJ Pine
Mass customization: The new frontier in business competition, 10-13, 1993
4011993
Markets of one: Creating customer-unique value through mass customization
JH Gilmore, BJ Pine
BostonHarvard Business School Press, 2000
3682000
Mass customizing products and services
BJ Pine
Planning review, 1993
3621993
New competitive strategies: Challenges to organizations and information technology
AC Boynton, B Victor, BJ Pine II
IBM systems Journal 32 (1), 40-64, 1993
3201993
The experience economy: past, present and future
BJ Pine, JH Gilmore
Handbook on the experience economy, 21-44, 2013
2732013
Authenticity: What consumers really want
BJ Pine, JH Gilmore
Harvard Business School Press, 2007
2672007
Satisfaction, sacrifice, surprise:: three small steps create one giant leap into the experience economy
BJ Pine, JH Gilmore
Strategy & Leadership, 2000
2002000
II and Gilmore
BJ Pine
JH, 1999
1771999
Using the customer journey to road test and refine the business model
DW Norton, BJ Pine
Strategy & Leadership, 2013
1652013
The experience economy
P Joseph, JH Gilmore
Boston: Harvard Business School, 7, 1999
1561999
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