Jonathan Whitaker
Jonathan Whitaker
Associate Professor of Management, University of Richmond
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Zitiert von
Zitiert von
A Field Study of RFID Deployment and Return Expectations
J Whitaker, S Mithas, MS Krishnan
Production and Operations Management 16 (5), 599-612, 2007
Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation
S Mithas, J Whitaker
Information Systems Research 18 (3), 237-259, 2007
Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance
I Bardhan, J Whitaker, S Mithas
Journal of Management Information Systems 23 (2), 13-40, 2006
Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing
J Whitaker, S Mithas, MS Krishnan
Journal of Management Information Systems 27 (3), 11-42, 2010
MOOCs and the Online Delivery of Business Education: What's New? What's Not? What Now?
J Whitaker, JR New, RD Ireland
Academy of Management Learning & Education 15 (2), 345-365, 2016
How Does Customer Service Offshoring Impact Customer Satisfaction?
J Whitaker, MS Krishnan, C Fornell, F Morgeson
Journal of Computer Information Systems, 2019
Industry-Specific Human Capital and Wages: Evidence from the Business Process Outsourcing Industry
K Kim, S Mithas, J Whitaker, PK Roy
Information Systems Research 25 (3), 618-638, 2014
A Model to Support IT Infrastructure Planning and the Allocation of IT Governance Authority
S Thompson, P Ekman, D Selby, J Whitaker
Decision Support Systems 59, 108-118, 2014
Information Technology, Revenues, and Profits: Exploring the Role of Foreign and Domestic Operations
S Mithas, J Whitaker, A Tafti
Information Systems Research 28 (2), 430-444, 2017
How Client Capabilities, Vendor Configuration, and Location Impact BPO Outcomes
J Whitaker, S Kumar, MS Krishnan
Journal of Computer Information Systems 58 (2), 180-191, 2018
How Multinational Corporations Use Information Technology to Manage Global Operations
J Whitaker, P Ekman, S Thompson
Journal of Computer Information Systems 57 (2), 112-122, 2016
Chronic Disease Management: How IT and Analytics Create Healthcare Value Through the Temporal Displacement of Care
S Thompson, J Whitaker, R Kohli, C Jones
Management Information Systems Quarterly 44 (1), 227-256, 2020
Artificial Intelligence and IT Professionals
S Mithas, T Kude, J Whitaker
IEEE IT Professional 20 (5), 6-13, 2018
The Role of Economic Development and Firm Internationalization in Internet Business Practices
J Whitaker, NP Melville, RK Plice, J Dedrick
Communications of the Association for Information Systems 27, 611-626, 2010
Beauty Is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of Information Technology Professionals Within and Across Geographies
J Whitaker, S Mithas, CW Liu
Information Systems Research 30 (3), 892-911, 2019
Success is more than a resumé: the role of social and psychological capital in compensation for offshore BPO professionals
V Ho, J Whitaker, S Mithas, PK Roy
Proceedings of the 2013 annual conference on Computers and people research …, 2013
Are Software Contracts Effective? The Impacts of Contract Type and Repeated Contracting on Software Development Outsourcing Outcomes
SA Slaughter, DE Harter, S Ang, J Whitaker
Working paper. Georgia Institute of Technology, Atlanta, GA, 2012
Digital Transformation of Global Business Processes: The Role of Dual Embeddedness
P Ekman, P Thilenius, S Thompson, J Whitaker
Business Process Management Journal 26 (2), 570-592, 2019
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