| Emotional intelligence in front-line/back-office employee relationships T Kearney, G Walsh, W Barnett, T Gong, M Schwabe, K Ifie Journal of Services Marketing 31 (2), 185-199, 2017 | 63 | 2017 |
| Consumer perceptions of interactive service robots: A value-dominant logic perspective W Barnett, A Foos, T Gruber, D Keeling, K Keeling, L Nasr The 23rd IEEE international symposium on robot and human interactive …, 2014 | 32 | 2014 |
| Triggers and motivators of privacy protection behavior on Facebook L Alkire, J Pohlmann, W Barnett Journal of Services Marketing 33 (1), 57-72, 2019 | 27 | 2019 |
| Investigating user perceptions of hri: a marketing approach W Barnett, K Keeling, T Gruber Proceedings of the Tenth Annual ACM/IEEE International Conference on Human …, 2015 | 4 | 2015 |
| Re-examining value co-creation in the age of interactive service robots W Barnett, A Foos, T Gruber, DI Keeling, K Keeling, L Nasr Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy …, 2016 | 3 | 2016 |
| Service Robotization: Building a Collaborative Research Agenda for Interactive Service Robots W Barnett, L Nasr, K Keeling, A Wagner 2016 SMA Proceedings 505, 2016 | 1 | 2016 |
| Social robots and older adults: Some ethical concerns for researchers W Barnett, AR Wagner, K Keeling 5th International Conference on Internet Technologies and Applications, ITA …, 2013 | 1 | 2013 |
| A re-examination of value co-creation in the age of interactive service robots: a service dominant logic perspective W Barnett, A Foos, T Gruber, D Keeling, K Keeling, L Nasr 38th Annual Macromarketing Conference, 2013 | 1 | 2013 |
| Exploring user perceptions of interactive service robots: A combined method approach L Nasr, W Barnett, A Foos methods@ manchester, 2013 | | 2013 |
| Interactive Service Robots: A Service Logic Approach to Robot Design W Barnett, K Keeling, T Gruber | | |
