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Petra Kipfelsberger
Petra Kipfelsberger
University of St. Gallen, Institute for Leadership and Human Resource Management
Verified email at unisg.ch
Title
Cited by
Cited by
Year
Face forward: How employees’ digital presence on service websites affects customer perceptions of website and employee service quality
D Herhausen, O Emrich, D Grewal, P Kipfelsberger, M Schoegel
Journal of Marketing Research 57 (5), 917-936, 2020
712020
How and when customer feedback influences organizational health
P Kipfelsberger, D Herhausen, H Bruch
Journal of Managerial Psychology 31 (2), 624-640, 2016
452016
‘Killing me softly with his/her song’: How leaders dismantle followers’ sense of work meaningfulness
P Kipfelsberger, R Kark
Frontiers in psychology 9, 338701, 2018
282018
Start with why: The transfer of work meaningfulness from leaders to followers and the role of dyadic tenure
P Kipfelsberger, A Raes, D Herhausen, R Kark, H Bruch
Journal of Organizational Behavior 43 (8), 1287-1309, 2022
152022
Wertecoaching: Beruflich brisante Situationen sinnvoll meistern
R Schlieper-Damrich, P Kipfelsberger, N CoachPro
Managerseminare, 2008
152008
The impact of customer contact on collective human energy in firms
P Kipfelsberger, H Bruch, D Herhausen
Group & Organization Management 44 (5), 915-952, 2019
112019
One size does not fit all: How construal fit determines the effectiveness of organizational brand communication
D Herhausen, S Henkel, P Kipfelsberger
BRQ Business Research Quarterly 23 (4), 305-318, 2020
102020
How family CEOs affect employees’ feelings and behaviors: A study on positive emotions
N Kammerlander, J Menges, D Herhausen, P Kipfelsberger, H Bruch
Long Range Planning 56 (5), 102209, 2023
92023
The impact of family management on employee well-being: A multilevel study
N Kammerlander, P Kipfelsberger, D Herhausen
Academy of Management Proceedings 2017 (1), 11313, 2017
82017
Energizing companies through customer compliments
P Kipfelsberger, H Bruch, D Herhausen
Marketing Review St. Gallen 32, 80-89, 2015
52015
Developing authenticity: A quasi-experimental investigation
P Kipfelsberger, S Braun, MP Fladerer, L Dragoni
Personality and Individual Differences 198, 111825, 2022
42022
Increasing energy and performance through customer passion: an organizational level study
P Kipfelsberger, H Bruch
Emotions and the Organizational Fabric 10, 49-78, 2014
32014
Energizing organizations through customers: Linkages, mechanisms, and contingencies
P Kipfelsberger
Rosch-Buch Druckerei GmbH, 2013
32013
Trickle down effects of work meaningfulness through visionary leadership
P Kipfelsberger, A Raes, D Herhausen, H Bruch
Academy of Management Proceedings 2015 (1), 10801, 2015
12015
The Effect of Internal versus External Communication on Organizational Identification
D Herhausen, S Henkel, P Kipfelsberger
Academy of Management Proceedings 2015 (1), 10870, 2015
12015
How customer contact energizes organizations: The vivid proof of making a difference
P Kipfelsberger, H Bruch
Academy of Management Best Paper Proceedings 2014 (1), 11522, 2014
12014
Mitigating the dark side of contextual ambidexterity: Consequences for employee well-being.
P Kipfelsberger, M Hughes, D Herhausen, R Morgan, H Bruch
2023
VU Research Portal
N Kammerlander, J Menges, D Herhausen, P Kipfelsberger, H Bruch
Long Range Planning 56, 102209, 2023
2023
High performance at high cost: The unanticipated health consequence of contextual ambidexterity
P Kipfelsberger, H Bruch, D Herhausen, M Hughes, R Morgan
2022
Choosing not to buy when tempted: Advancing sustainable development with consumer moral restraint
LE Sekerka, P Kipfelsberger, D Stimel, RP Bagozzi
WORLD SCIENTIFIC ENCYCLOPEDIA OF BUSINESS SUSTAINABILITY, ETHICS AND …, 2022
2022
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