M.S. Krishnan
M.S. Krishnan
Accenture Professor of Computer Information Systems, Professor of Technology and Operations
Bestätigte E-Mail-Adresse bei umich.edu
Titel
Zitiert von
Zitiert von
Jahr
The new age of innovation
CK Prahalad, MS Krishnan
McGraw-Hill Professional Publishing, 2008
11742008
Where do capabilities come from and how do they matter? A study in the software services industry
SK Ethiraj, P Kale, MS Krishnan, JV Singh
Strategic management journal 26 (1), 25-45, 2005
11522005
Customer satisfaction and stock prices: High returns, low risk
C Fornell, S Mithas, FV Morgeson III, MS Krishnan
Journal of marketing 70 (1), 3-14, 2006
11102006
The personalization privacy paradox: an empirical evaluation of information transparency and the willingness to be profiled online for personalization
NF Awad, MS Krishnan
MIS quarterly, 13-28, 2006
10732006
Why do customer relationship management applications affect customer satisfaction?
S Mithas, MS Krishnan, C Fornell
Journal of Marketing 69 (4), 201-209, 2005
9832005
Empirical analysis of ck metrics for object-oriented design complexity: Implications for software defects
R Subramanyam, MS Krishnan
IEEE Transactions on software engineering 29 (4), 297-310, 2003
7992003
Effects of process maturity on quality, cycle time, and effort in software product development
DE Harter, MS Krishnan, SA Slaughter
Management science 46 (4), 451-466, 2000
6392000
Contracts in offshore software development: An empirical analysis
A Gopal, K Sivaramakrishnan, MS Krishnan, T Mukhopadhyay
Management Science 49 (12), 1671-1683, 2003
4692003
An empirical analysis of productivity and quality in software products
MS Krishnan, CH Kriebel, S Kekre, T Mukhopadhyay
Management science 46 (6), 745-759, 2000
3342000
Evaluating the cost of software quality
SA Slaughter, DE Harter, MS Krishnan
Communications of the ACM 41 (8), 67-73, 1998
3151998
Customer satisfaction for financial services: the role of products, services, and information technology
MS Krishnan, V Ramaswamy, MC Meyer, P Damien
Management science 45 (9), 1194-1209, 1999
3121999
How does radical collocation help a team succeed?
S Teasley, L Covi, MS Krishnan, JS Olson
Proceedings of the 2000 ACM conference on Computer supported cooperative …, 2000
2922000
The role of software processes and communication in offshore software development
A Gopal, T Mukhopadhyay, MS Krishnan
Communications of the ACM 45 (4), 193-200, 2002
2902002
The dynamic synchronization of strategy and information technology
CK Prahalad, MS Krishnan
MIT Sloan management review 43 (4), 24, 2002
2802002
The new meaning of quality in the information age
CK Prahalad, MS Krishnan
Harvard business review 77 (5), 109-109, 1999
2451999
Nowa era innowacji
CK Prahalad, MS Krishnan
Wydawnictwa Profesjonalne PWN, 2010
2432010
Drivers of customer satisfaction for software products: implications for design and service support
S Kekre, MS Krishnan, K Srinivasan
Management science 41 (9), 1456-1470, 1995
2341995
Designing web sites for customer loyalty across business domains: A multilevel analysis
S Mithas, N Ramasubbu, MS Krishnan, C Fornell
Journal of management information systems 23 (3), 97-127, 2006
2262006
A field study of RFID deployment and return expectations
J Whitaker, S Mithas, MS Krishnan
Production and Operations Management 16 (5), 599-612, 2007
2232007
Work dispersion, process-based learning, and offshore software development performance
N Ramasubbu, S Mithas, MS Krishnan, CF Kemerer
MIS quarterly, 437-458, 2008
1932008
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