Follow
Jill Sweeney
Jill Sweeney
Verified email at uwa.edu.au
Title
Cited by
Cited by
Year
Consumer perceived value: The development of a multiple item scale
JC Sweeney, GN Soutar
Journal of retailing 77 (2), 203-220, 2001
100842001
The role of perceived risk in the quality-value relationship: A study in a retail environment
JC Sweeney, GN Soutar, LW Johnson
Journal of retailing 75 (1), 77-105, 1999
28421999
Health care customer value cocreation practice styles
JR McColl-Kennedy, SL Vargo, TS Dagger, JC Sweeney, Y Kasteren
Journal of service research 15 (4), 370-389, 2012
13842012
A hierarchical model of health service quality: scale development and investigation of an integrated model
TS Dagger, JC Sweeney, LW Johnson
Journal of service research 10 (2), 123-142, 2007
11772007
Factors influencing word of mouth effectiveness: receiver perspectives
JC Sweeney, GN Soutar, T Mazzarol
European journal of marketing 42 (3/4), 344-364, 2008
8852008
The effects of brand credibility on customer loyalty
J Sweeney, J Swait
Journal of retailing and consumer services 15 (3), 179-193, 2008
7372008
Conceptualizing word‐of‐mouth activity, triggers and conditions: an exploratory study
T Mazzarol, JC Sweeney, GN Soutar
European Journal of Marketing 41 (11/12), 1475-1494, 2007
6852007
Retail service quality and perceived value: A comparison of two models
JC Sweeney, GN Soutar, LW Johnson
Journal of retailing and Consumer Services 4 (1), 39-48, 1997
6651997
Customer effort in value cocreation activities: Improving quality of life and behavioral intentions of health care customers
JC Sweeney, TS Danaher, JR McColl-Kennedy
Journal of Service Research 18 (3), 318-335, 2015
5362015
Cognitive dissonance after purchase: A multidimensional scale
JC Sweeney, D Hausknecht, GN Soutar
Psychology & Marketing 17 (5), 369-385, 2000
5042000
Co-becoming Bawaka: Towards a relational understanding of place/space
B Country, S Wright, S Suchet-Pearson, K Lloyd, L Burarrwanga, ...
Progress in human geography 40 (4), 455-475, 2016
4822016
Word of mouth: measuring the power of individual messages
JC Sweeney, GN Soutar, T Mazzarol
European journal of marketing 46 (1/2), 237-257, 2012
4652012
The role of cognitions and emotions in the music‐approach‐avoidance behavior relationship
JC Sweeney, F Wyber
Journal of services marketing 16 (1), 51-69, 2002
4652002
The effect of service evaluations on behavioral intentions and quality of life
TS Dagger, JC Sweeney
Journal of service research 9 (1), 3-18, 2006
3842006
Reconceptualizing professional service firm innovation capability: Scale development
SJ Hogan, GN Soutar, JR McColl-Kennedy, JC Sweeney
Industrial marketing management 40 (8), 1264-1273, 2011
3752011
The effect of knowledge types on consumer‐perceived risk and adoption of genetically modified foods
D Klerck, JC Sweeney
Psychology & Marketing 24 (2), 171-193, 2007
3732007
Factors enhancing word-of-mouth influence: positive and negative service-related messages
J Sweeney, G Soutar, T Mazzarol
European Journal of Marketing 48 (1/2), 336-359, 2014
3332014
Customer empowerment and relationship outcomes in healthcare consultations
R Ouschan, J Sweeney, L Johnson
European Journal of Marketing 40 (9/10), 1068-1086, 2006
3302006
Perceived value and its impact on choice behavior in a retail setting
J Swait, JC Sweeney
Journal of Retailing and Consumer Services 7 (2), 77-88, 2000
3282000
Service quality attribute weights: how do novice and longer-term customers construct service quality perceptions?
TS Dagger, JC Sweeney
Journal of service research 10 (1), 22-42, 2007
3172007
The system can't perform the operation now. Try again later.
Articles 1–20