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Volker Kuppelwieser
Volker Kuppelwieser
NEOMA Business School
Bestätigte E-Mail-Adresse bei neoma-bs.fr
Titel
Zitiert von
Zitiert von
Jahr
Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research
JF Hair Jr, M Sarstedt, L Hopkins, VG Kuppelwieser
European business review 26 (2), 106-121, 2014
137232014
Customer engagement in evolving technological environments: synopsis and guiding propositions
LD Hollebeek, DE Sprott, TW Andreassen, C Costley, P Klaus, ...
European Journal of Marketing 53 (9), 2018-2023, 2019
2092019
Measuring customer experience quality: The EXQ scale revisited
VG Kuppelwieser, P Klaus
Journal of Business Research 126, 624-633, 2021
1882021
Equilibrating resources and challenges during crises: a framework for service ecosystem well-being
J Finsterwalder, VG Kuppelwieser
Journal of Service Management 31 (6), 1107-1129, 2020
1852020
Transformative service research and service dominant logic: Quo Vaditis?
VG Kuppelwieser, J Finsterwalder
Journal of Retailing and Consumer Services 28, 91-98, 2016
1722016
The role of marketing in today's enterprises
J Wirtz, S Tuzovic, V G. Kuppelwieser
Journal of Service Management 25 (2), 171-194, 2014
1012014
The effects of film trailers on shaping consumer expectations in the entertainment industry—A qualitative analysis
J Finsterwalder, VG Kuppelwieser, M De Villiers
Journal of Retailing and Consumer Services 19 (6), 589-595, 2012
892012
The role of customer experience in the perceived value–word-of-mouth relationship
VG Kuppelwieser, P Klaus, A Manthiou, LD Hollebeek
Journal of Services Marketing 36 (3), 364-378, 2022
882022
Digitalization’s impacts on productivity: a model-based approach and evaluation in Germany’s building construction industry
J Berlak, S Hafner, VG Kuppelwieser
Production Planning & Control 32 (4), 335-345, 2021
872021
Understanding the antecedents, the outcomes and the mediating role of social capital: An employee perspective
MR Parzefall, VG Kuppelwieser
Human Relations 65 (4), 447-472, 2012
872012
Intentionality and transformative services: Wellbeing co-creation and spill-over effects
J Finsterwalder, VG Kuppelwieser
Journal of Retailing and Consumer Services 52, 101922, 2020
862020
Consumer responses to planned obsolescence
VG Kuppelwieser, P Klaus, A Manthiou, O Boujena
Journal of Retailing and Consumer Services 47, 157-165, 2019
852019
Co-creation by engaging beyond oneself: the influence of task contribution on perceived customer-to-customer social interaction during a group service encounter
J Finsterwalder, VG Kuppelwieser
Journal of Strategic Marketing 19 (7), 607-618, 2011
842011
Applying the future time perspective scale to advertising research
VG Kuppelwieser, M Sarstedt
International Journal of Advertising 33 (1), 113-136, 2014
792014
From ‘free’to fee: Acceptability of airline ancillary fees and the effects on customer behavior
S Tuzovic, MC Simpson, VG Kuppelwieser, J Finsterwalder
Journal of Retailing and Consumer Services 21 (2), 98-107, 2014
722014
Customer trust recovery: An alternative explanation
B Bozic, VG Kuppelwieser
Journal of Retailing and Consumer Services 49, 208-218, 2019
602019
Exploring the influence of customers' time horizon perspectives on the satisfaction–loyalty link
VG Kuppelwieser, M Sarstedt
Journal of Business Research 67 (12), 2620-2627, 2014
522014
Stewardship Behavior and Creativity
VG Kuppelwieser
management revue. The International Review of Management Studies 22 (3), 2011
522011
Man vs machine: examining the three themes of service robotics in tourism and hospitality
A Manthiou, P Klaus, VG Kuppelwieser, W Reeves
Electronic Markets 31, 511-527, 2021
472021
A Classification of Brand Pride Using Trust and Commitment
VG Kuppelwieser, R Grefrath, A Dziuk
47*
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