Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth WG Kim, CYN Ng, Y Kim international journal of hospitality management 28 (1), 10-17, 2009 | 873 | 2009 |
Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels S Tanford, C Raab, YS Kim International Journal of Hospitality Management 31 (2), 319-328, 2012 | 255 | 2012 |
The influence of reward program membership and commitment on hotel loyalty S Tanford, C Raab, YS Kim Journal of Hospitality & Tourism Research 35 (3), 279-307, 2011 | 170 | 2011 |
Price-sensitivity measurement: A tool for restaurant menu pricing C Raab, K Mayer, YS Kim, S Shoemaker Journal of Hospitality & Tourism Research 33 (1), 93-105, 2009 | 128 | 2009 |
Evaluating Loyalty Constructs Among Hotel Reward Program Members Using eWom O Berezan, C Raab, S Tanford, YS Kim Journal of Hospitality & Tourism Research 39 (2), 198-224, 2015 | 111 | 2015 |
Customers' satisfaction factors regarding university food court service YS Kim, PJ Moreo, RJM Yeh Journal of Foodservice Business Research 7 (4), 97-110, 2006 | 78 | 2006 |
Restaurant selection preferences of mature tourists in Las Vegas: A pilot study YS Kim, C Raab, C Bergman International Journal of Hospitality & Tourism Administration 11 (2), 157-170, 2010 | 61 | 2010 |
College students and quick-service restaurants: How students perceive restaurant food and services YS Kim, J Hertzman, JJ Hwang Journal of foodservice business research 13 (4), 346-359, 2010 | 58 | 2010 |
A case study examining the influence of conference food function on attendee satisfaction and return intention at a corporate conference YS Kim, YY Lee, C Love Journal of Convention & Event Tourism 10 (3), 211-230, 2009 | 43 | 2009 |
A model of hotel defection at the purchasing stage S Tanford, C Raab, YS Kim Journal of Hospitality Marketing & Management 22 (8), 805-831, 2013 | 36 | 2013 |
Factors that impact mature customer dining choices in Las Vegas YS Kim, C Bergman, C Raab Journal of Foodservice Business Research 13 (3), 178-192, 2010 | 34 | 2010 |
The roles of hotel identification on customer‐related behavior N Hwan Choi, YS Kim Nankai Business Review International 2 (3), 240-256, 2011 | 19 | 2011 |
Hospitality programs at four-year universities in South Korea YS Kim, PJ Moreo, C Raab Journal of Hospitality & Tourism Education 20 (2), 34-43, 2008 | 17 | 2008 |
Engaging attendees in environmental sustainability at trade shows: attendees’ perceptions and willingness to participate S Jung, YS Kim, K Malek, W Lee Anatolia 27 (4), 540-542, 2016 | 14 | 2016 |
How attitude and para-social interaction influence purchase intentions of Mukbang users: A mixed-method study HG Song, YS Kim, E Hwang Behavioral Sciences 13 (3), 214, 2023 | 11 | 2023 |
A comparison of planners' site-selection intentions towards a sustainability reward program, location, and overall costs S Jung, S Tanford, YS Kim, C Raab Journal of Convention & Event Tourism 19 (3), 286-312, 2018 | 11 | 2018 |
Internet utilization as a medium for training employees in multi-unit restaurants D Singh, YS Kim, AH Feinstein Journal of foodservice business research 14 (2), 122-145, 2011 | 9 | 2011 |
Job satisfaction of United States secondary hospitality teachers: Using job satisfaction survey for hospitality teachers (JSSHT) YS Kim, PJ Moreo Journal of Hospitality & Tourism Education 19 (3), 11-22, 2007 | 9 | 2007 |
Environmental management and performance of hospitality firms: review and research agenda E Myung, YS Kim, S Barrett Journal of Quality Assurance in Hospitality & Tourism 21 (6), 667-689, 2020 | 8 | 2020 |
Integrated casino resort development in South Korea: Perspectives from the government representatives and industry professionals DH Lee, YS Kim, E Myung, HK Chatfield Journal of Tourism and Hospitality 7 (4), 2018 | 5 | 2018 |