Sabine Benoit (formerly Moeller)
Sabine Benoit (formerly Moeller)
Professor of Marketing, University of Surrey and Australian National University (ANU)
Bestätigte E-Mail-Adresse bei surrey.ac.uk - Startseite
Titel
Zitiert von
Zitiert von
Jahr
The burdens of ownership: reasons for preferring renting
S Moeller, K Wittkowski
Managing Service Quality 20 (2), 176-191, 2010
2902010
Characteristics of services–a new approach uncovers their value
S Moeller
Journal of services Marketing, 2010
2852010
Customer integration—a key to an implementation perspective of service provision
S Moeller
Journal of service research 11 (2), 197-210, 2008
2662008
A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors
S Benoit, TL Baker, RN Bolton, T Gruber, J Kandampully
Journal of Business Research 79, 219-227, 2017
2592017
Chain liability in multitier supply chains? Responsibility attributions for unsustainable supplier behavior
J Hartmann, S Moeller
Journal of operations management 32 (5), 281-294, 2014
2182014
Uncovering collaborative value creation patterns and establishing corresponding customer roles
S Moeller, R Ciuchita, D Mahr, G Odekerken-Schröder, M Fassnacht
Journal of service research 16 (4), 471-487, 2013
1472013
A framework for supplier relationship management (SRM)
S Moeller, M Fassnacht, S Klose
Journal of business-to-business marketing 13 (4), 69-94, 2006
1292006
Contagious effects of customer misbehavior in access-based services
T Schaefers, K Wittkowski, S Benoit, R Ferraro
Journal of Service Research 19 (1), 3-21, 2016
128*2016
Firms’ intentions to use nonownership services
K Wittkowski, S Moeller, J Wirtz
Journal of Service Research 16 (2), 171-185, 2013
712013
Retaining customers with shopping convenience
S Moeller, M Fassnacht, A Ettinger
Journal of Relationship Marketing 8 (4), 313-329, 2009
602009
The interplay of customer experience and commitment
T Keiningham, J Ball, S Benoit, HL Bruce, A Buoye, J Dzenkovska, L Nasr, ...
Journal of Services Marketing, 2017
512017
Interaktion bei der Erstellung von Dienstleistungen: die Koordination der Aktivitäten von Anbieter und Nachfrager
S Möller
Springer-Verlag, 2013
502013
Paying for convenience: Attractiveness and revenue potential of time-based delivery services
P Goebel, S Moeller, R Pibernik
International Journal of Physical Distribution & Logistics Management 42 (6 …, 2012
372012
Creating value in retail buyer–vendor relationships: A service-centered model
J Wagner, S Benoit
Industrial Marketing Management 44, 166-179, 2015
302015
Showcasing the diversity of service research
S Benoit, K Scherschel, Z Ates, L Nasr, J Kandampully
Journal of Service Management, 2017
282017
Future scenarios of the collaborative economy
JA Fehrer, S Benoit, L Aksoy, TL Baker, SJ Bell, RJ Brodie, M Marimuthu
Journal of Service Management, 2018
252018
Outlet patronage in on-the-go consumption: An analysis of patronage preference drivers for convenience outlets versus traditional retail outlets
R Heider, S Moeller
Journal of Retailing and Consumer Services 19 (3), 313-324, 2012
232012
Wenn der Kunde mehr ist als Käufer und Nutzer—Motive kollaborativer Wertschöpfungsprozesse
S Möller, M Fassnacht, R Heider
Kundenintegration, 263-280, 2009
212009
Linking service convenience to satisfaction: dimensions and key moderators
S Benoit, S Klose, A Ettinger
Journal of Services Marketing, 2017
202017
Does Service Employees’ appearance make a difference? Social Influence of wait staff appearance on the healthiness of food choices
T Huneke, P Shams, S Benoit, A Gustafsson
Psychology and Marketing 32 (1), 96-103, 2015
18*2015
Das System kann den Vorgang jetzt nicht ausführen. Versuchen Sie es später erneut.
Artikel 1–20