Virtual assistant escalation I Beaver, FA Brown, C Freeman US Patent App. 15/465,412, 2017 | 73 | 2017 |
Timevae: A variational auto-encoder for multivariate time series generation A Desai, C Freeman, Z Wang, I Beaver arXiv preprint arXiv:2111.08095, 2021 | 57 | 2021 |
System for minimizing repetition in intelligent virtual assistant conversations C Freeman, I Beaver US Patent 11,409,961, 2022 | 34 | 2022 |
Rate-agnostic (causal) structure learning S Plis, D Danks, C Freeman, V Calhoun Advances in neural information processing systems 28, 2015 | 28 | 2015 |
Borders and gateways: measuring and analyzing national as chokepoints KG Leyba, B Edwards, C Freeman, JR Crandall, S Forrest Proceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable …, 2019 | 19 | 2019 |
Experimental comparison of online anomaly detection algorithms C Freeman, J Merriman, I Beavers, A Mueen The Thirty-Second International Flairs Conference, 2019 | 18 | 2019 |
Experimental comparison and survey of twelve time series anomaly detection algorithms C Freeman, J Merriman, I Beaver, A Mueen Journal of Artificial Intelligence Research 72, 849-899, 2021 | 14 | 2021 |
An annotated corpus of relational strategies in customer service I Beaver, C Freeman, A Mueen arXiv preprint arXiv:1708.05449, 2017 | 14 | 2017 |
Online proactive escalation in multi-modal automated assistants C Freeman, I Beaver The Thirtieth International Flairs Conference, 2017 | 13 | 2017 |
The effect of response complexity and media on user restatement with multimodal virtual assistants C Freeman, I Beaver International Journal of Human-Computer Studies 119, 12-27, 2018 | 12 | 2018 |
Human-in-the-Loop Selection of Optimal Time Series Anomaly Detection Methods C Freeman, I Beaver AAAI Conference on Human Computation and Crowdsourcing, 2019 | 10 | 2019 |
Prioritization of risky chats for intent classifier improvement I Beaver, C Freeman The Twenty-Ninth International Flairs Conference, 2016 | 8 | 2016 |
Detecting anomalies in textual items using cross-entropies C Freeman US Patent 11,514,251, 2022 | 7 | 2022 |
Detection of User Escalation in Human-Computer Interactions. I Beaver, C Freeman INTERSPEECH, 2075-2079, 2016 | 7 | 2016 |
Risk assessment using Poisson Shelves JW Dumoulin, C Freeman, J DelloStritto US Patent 11,334,832, 2022 | 6 | 2022 |
Fine-tuning language models for semi-supervised text mining X Chen, I Beaver, C Freeman 2020 IEEE International Conference on Big Data (Big Data), 3608-3617, 2020 | 6 | 2020 |
Towards awareness of human relational strategies in virtual agents I Beaver, C Freeman, A Mueen Proceedings of the AAAI Conference on Artificial Intelligence 34 (03), 2602-2610, 2020 | 6 | 2020 |
System and method of highlighting influential samples in sequential analysis IR Beaver, C Freeman, JP Merriman, A Aggarwal US Patent 11,048,854, 2021 | 5 | 2021 |
Paying Attention to Attention: Highlighting Influential Samples in Sequential Analysis C Freeman, J Merriman, A Aggarwal, I Beaver, A Mueen arXiv preprint arXiv:1808.02113, 2018 | 5 | 2018 |
Analysis of user behavior with multimodal virtual customer service agents I Beaver, C Freeman 2016 IEEE Spoken Language Technology Workshop (SLT), 585-591, 2016 | 5 | 2016 |