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Cynthia Freeman
Cynthia Freeman
Verint Intelligent Self-Service
Verified email at verint.com
Title
Cited by
Cited by
Year
Virtual assistant escalation
I Beaver, FA Brown, C Freeman
US Patent App. 15/465,412, 2017
732017
Timevae: A variational auto-encoder for multivariate time series generation
A Desai, C Freeman, Z Wang, I Beaver
arXiv preprint arXiv:2111.08095, 2021
572021
System for minimizing repetition in intelligent virtual assistant conversations
C Freeman, I Beaver
US Patent 11,409,961, 2022
342022
Rate-agnostic (causal) structure learning
S Plis, D Danks, C Freeman, V Calhoun
Advances in neural information processing systems 28, 2015
282015
Borders and gateways: measuring and analyzing national as chokepoints
KG Leyba, B Edwards, C Freeman, JR Crandall, S Forrest
Proceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable …, 2019
192019
Experimental comparison of online anomaly detection algorithms
C Freeman, J Merriman, I Beavers, A Mueen
The Thirty-Second International Flairs Conference, 2019
182019
Experimental comparison and survey of twelve time series anomaly detection algorithms
C Freeman, J Merriman, I Beaver, A Mueen
Journal of Artificial Intelligence Research 72, 849-899, 2021
142021
An annotated corpus of relational strategies in customer service
I Beaver, C Freeman, A Mueen
arXiv preprint arXiv:1708.05449, 2017
142017
Online proactive escalation in multi-modal automated assistants
C Freeman, I Beaver
The Thirtieth International Flairs Conference, 2017
132017
The effect of response complexity and media on user restatement with multimodal virtual assistants
C Freeman, I Beaver
International Journal of Human-Computer Studies 119, 12-27, 2018
122018
Human-in-the-Loop Selection of Optimal Time Series Anomaly Detection Methods
C Freeman, I Beaver
AAAI Conference on Human Computation and Crowdsourcing, 2019
102019
Prioritization of risky chats for intent classifier improvement
I Beaver, C Freeman
The Twenty-Ninth International Flairs Conference, 2016
82016
Detecting anomalies in textual items using cross-entropies
C Freeman
US Patent 11,514,251, 2022
72022
Detection of User Escalation in Human-Computer Interactions.
I Beaver, C Freeman
INTERSPEECH, 2075-2079, 2016
72016
Risk assessment using Poisson Shelves
JW Dumoulin, C Freeman, J DelloStritto
US Patent 11,334,832, 2022
62022
Fine-tuning language models for semi-supervised text mining
X Chen, I Beaver, C Freeman
2020 IEEE International Conference on Big Data (Big Data), 3608-3617, 2020
62020
Towards awareness of human relational strategies in virtual agents
I Beaver, C Freeman, A Mueen
Proceedings of the AAAI Conference on Artificial Intelligence 34 (03), 2602-2610, 2020
62020
System and method of highlighting influential samples in sequential analysis
IR Beaver, C Freeman, JP Merriman, A Aggarwal
US Patent 11,048,854, 2021
52021
Paying Attention to Attention: Highlighting Influential Samples in Sequential Analysis
C Freeman, J Merriman, A Aggarwal, I Beaver, A Mueen
arXiv preprint arXiv:1808.02113, 2018
52018
Analysis of user behavior with multimodal virtual customer service agents
I Beaver, C Freeman
2016 IEEE Spoken Language Technology Workshop (SLT), 585-591, 2016
52016
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