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Alex S.L. Tsang
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Making your online voice loud: the critical role of WOM information
M Huang, F Cai, ASL Tsang, N Zhou
European Journal of Marketing 45 (7/8), 1277-1297, 2011
3132011
Power, conflict, and cooperation: The impact of guanxi in Chinese marketing channels
G Zhuang, Y Xi, ASL Tsang
Industrial Marketing Management 39 (1), 137-149, 2010
3052010
Factors affecting members' trust belief and behaviour intention in virtual communities
JJ Wu, ASL Tsang
Behaviour & Information Technology 27 (2), 115-125, 2008
2432008
The interactive influence of country of origin of brand and product involvement on purchase intention
GP Prendergast, ASL Tsang, CNW Chan
Journal of Consumer Marketing 27 (2), 180-188, 2010
2422010
Is a “star” worth a thousand words? The interplay between product‐review texts and rating valences
ASL Tsang, G Prendergast
European Journal of Marketing 43 (11/12), 1269-1280, 2009
1942009
Linking sports sponsorship with purchase intentions: Team performance, stars, and the moderating role of team identification
HMK Ngan, GP Prendergast, ASL Tsang
European Journal of marketing 45 (4), 551-566, 2011
1822011
Impacts of situational factors on buying decisions in shopping malls: an empirical study with multinational data
G Zhuang, ASL Tsang, N Zhou, F Li, JAF Nicholls
European journal of marketing 40 (1/2), 17-43, 2006
1672006
Newsgroup participants as opinion leaders and seekers in online and offline communication environments
ASL Tsang, N Zhou
Journal of Business Research 58 (9), 1186-1193, 2005
1502005
Explaining socially responsible consumption
GP Prendergast, ASL Tsang
Journal of Consumer Marketing 36 (1), 146-154, 2019
1012019
The art of gift giving in China
AKK Chan, LT Denton, ASL Tsang
Business Horizons 46 (4), 47-47, 2003
1002003
Recovery strategy for group service failures: The interaction effects between recovery modes and recovery dimensions
Y Zhou, M Huang, A SL Tsang, N Zhou
European Journal of Marketing 47 (8), 1133-1156, 2013
722013
Military doctrine in crisis management: three beverage contamination cases
ASL Tsang
Business Horizons 43 (5), 65-65, 2000
562000
Does culture affect evaluation expressions? A cross‐cultural analysis of Chinese and American computer game reviews
ASL Tsang, G Prendergast
European Journal of Marketing 43 (5/6), 686-707, 2009
542009
A comparison of shopping behavior in Xi'an and Hong Kong malls: Utilitarian versus non-utilitarian shoppers
ASL Tsang, G Zhuang, F Li, N Zhou
Journal of International Consumer Marketing 16 (1), 29-46, 2004
522004
Does delaying service-failure resolution ever make sense?
Y Zhou, ASL Tsang, M Huang, N Zhou
Journal of Business Research 67 (2), 159-166, 2014
482014
Predicting premium proneness
GP Prendergast, DTY Poon, ASL Tsang, TY Fan
Journal of Advertising Research 48 (2), 287-296, 2008
462008
Inspire me to purchase: Consumers’ personal control and preference for underdog brand positioning
YE Tang, ASL Tsang
Journal of Business Research 115, 101-109, 2020
442020
Group service recovery strategies effectiveness: The moderating effects of group size and relational distance
Y Zhou, ASL Tsang, M Huang, N Zhou
Journal of Business Research 67 (11), 2480-2485, 2014
412014
A study on ethically problematic selling methods in China with a broaden concept of gray-marketing
G Zhuang, ASL Tsang
Journal of Business Ethics 79, 85-101, 2008
372008
Predicting handbill avoidance in Hong Kong and the UK
G P. Prendergast, A SL Tsang, R Cheng
European Journal of Marketing 48 (1/2), 132-146, 2014
302014
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