Lloyd Montgomery
Lloyd Montgomery
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Cited by
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A simple nlp-based approach to support onboarding and retention in open source communities
C Stanik, L Montgomery, D Martens, D Fucci, W Maalej
2018 IEEE International Conference on Software Maintenance and Evolution …, 2018
What do support analysts know about their customers? on the study and prediction of support ticket escalations in large software organizations
L Montgomery, D Damian
2017 IEEE 25th international requirements engineering conference (RE), 362-371, 2017
Empirical research on requirements quality: a systematic mapping study
L Montgomery, D Fucci, A Bouraffa, L Scholz, W Maalej
Requirements Engineering 27 (2), 183-209, 2022
An alternative issue tracking dataset of public jira repositories
L Montgomery, C Lüders, W Maalej
Proceedings of the 19th International Conference on Mining Software …, 2022
Customer support ticket escalation prediction using feature engineering
L Montgomery, D Damian, T Bulmer, S Quader
Requirements Engineering 23, 333-355, 2018
How angry are your customers? Sentiment analysis of support tickets that escalate
C Werner, G Tapuc, L Montgomery, D Sharma, S Dodos, D Damian
2018 1st International Workshop on Affective Computing for Requirements …, 2018
Ecrits—visualizing support ticket escalation risk
L Montgomery, E Reading, D Damian
2017 IEEE 25th international requirements engineering conference (RE), 452-455, 2017
Predicting developers' IDE commands with machine learning
T Bulmer, L Montgomery, D Damian
Proceedings of the 15th International Conference on Mining Software …, 2018
A live extensible ontology of quality factors for textual requirements
J Frattini, L Montgomery, J Fischbach, M Unterkalmsteiner, D Mendez, ...
2022 IEEE 30th International Requirements Engineering Conference (RE), 274-280, 2022
Escalation Prediction using Feature Engineering: Addressing Support Ticket Escalations within IBM's Ecosystem
L Montgomery
arXiv preprint arXiv:2010.06390, 2020
Towards a live anonymous question queue to address student apprehension
L Montgomery, G Evans, F Harrison, D Damian
arXiv preprint arXiv:1901.01061, 2019
An Exploratory Study of Documentation Strategies for Product Features in Popular GitHub Projects
T Puhlfürß, L Montgomery, W Maalej
2022 IEEE International Conference on Software Maintenance and Evolution …, 2022
Renovating requirements engineering: First thoughts to shape requirements engineering as a profession
YD Pham, L Montgomery, W Maalej
2019 IEEE 27th International Requirements Engineering Conference Workshops …, 2019
Research on NLP for RE at the University of Hamburg: A Report.
D Fucci, C Stanik, L Montgomery, Z Kurtanovic, T Johann, W Maalej
REFSQ Workshops, 2018
Requirements quality research: a harmonized theory, evaluation, and roadmap
J Frattini, L Montgomery, J Fischbach, D Mendez, D Fucci, ...
Requirements Engineering, 1-14, 2023
Let's Stop Building at the Feet of Giants: Recovering unavailable Requirements Quality Artifacts
J Frattini, L Montgomery, D Fucci, J Fischbach, M Unterkalmsteiner, ...
arXiv preprint arXiv:2304.04670, 2023
5th Workshop on Natural Language Processing for Requirements Engineering (NLP4RE)
F Dalpiaz, D Dell'Anna, S Kopczyńska, L Montgomery
CEUR Workshop Proceedings 3122, 2022
Artifact Evaluation-Program Committee
S Abrahao, L Ardito, L Burgueño, F Ciccozzi, JL de la Vara, D Di Ruscio, ...
Artifact Evaluation Program Committee
A Sejfia, A Tahir, C Gralha, C Werner, DA da Costa, D Fucci, FB Aydemir, ...
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