| A simple nlp-based approach to support onboarding and retention in open source communities C Stanik, L Montgomery, D Martens, D Fucci, W Maalej 2018 IEEE International Conference on Software Maintenance and Evolution …, 2018 | 25 | 2018 |
| What do support analysts know about their customers? on the study and prediction of support ticket escalations in large software organizations L Montgomery, D Damian 2017 IEEE 25th international requirements engineering conference (RE), 362-371, 2017 | 25 | 2017 |
| Customer support ticket escalation prediction using feature engineering L Montgomery, D Damian, T Bulmer, S Quader Requirements Engineering 23, 333-355, 2018 | 13 | 2018 |
| How angry are your customers? Sentiment analysis of support tickets that escalate C Werner, G Tapuc, L Montgomery, D Sharma, S Dodos, D Damian 2018 1st International Workshop on Affective Computing for Requirements …, 2018 | 13 | 2018 |
| Empirical research on requirements quality: a systematic mapping study L Montgomery, D Fucci, A Bouraffa, L Scholz, W Maalej Requirements Engineering 27 (2), 183-209, 2022 | 11 | 2022 |
| Ecrits—visualizing support ticket escalation risk L Montgomery, E Reading, D Damian 2017 IEEE 25th international requirements engineering conference (RE), 452-455, 2017 | 11 | 2017 |
| An alternative issue tracking dataset of public jira repositories L Montgomery, C Lüders, W Maalej Proceedings of the 19th International Conference on Mining Software …, 2022 | 5 | 2022 |
| Predicting developers' IDE commands with machine learning T Bulmer, L Montgomery, D Damian Proceedings of the 15th International Conference on Mining Software …, 2018 | 5 | 2018 |
| A Live Extensible Ontology of Quality Factors for Textual Requirements J Frattini, L Montgomery, J Fischbach, M Unterkalmsteiner, D Mendez, ... 2022 IEEE 30th International Requirements Engineering Conference (RE), 274-280, 2022 | 2 | 2022 |
| Escalation Prediction using Feature Engineering: Addressing Support Ticket Escalations within IBM's Ecosystem L Montgomery arXiv preprint arXiv:2010.06390, 2020 | 2 | 2020 |
| Towards a live anonymous question queue to address student apprehension L Montgomery, G Evans, F Harrison, D Damian arXiv preprint arXiv:1901.01061, 2019 | 2 | 2019 |
| Renovating requirements engineering: First thoughts to shape requirements engineering as a profession YD Pham, L Montgomery, W Maalej 2019 IEEE 27th International Requirements Engineering Conference Workshops …, 2019 | 1 | 2019 |
| Research on NLP for RE at the University of Hamburg: A Report. D Fucci, C Stanik, L Montgomery, Z Kurtanovic, T Johann, W Maalej REFSQ Workshops, 2018 | 1 | 2018 |
| Let's Stop Building at the Feet of Giants: Recovering unavailable Requirements Quality Artifacts J Frattini, L Montgomery, D Fucci, J Fischbach, M Unterkalmsteiner, ... arXiv preprint arXiv:2304.04670, 2023 | | 2023 |
| An Exploratory Study of Documentation Strategies for Product Features in Popular GitHub Projects T Puhlfürß, L Montgomery, W Maalej 2022 IEEE International Conference on Software Maintenance and Evolution …, 2022 | | 2022 |
| 5th Workshop on Natural Language Processing for Requirements Engineering (NLP4RE) F Dalpiaz, D Dell'Anna, S Kopczyńska, L Montgomery CEUR Workshop Proceedings 3122, 2022 | | 2022 |
| Requirements Quality Research: a harmonized Theory, Evaluation, and Roadmap J Frattini, L Montgomery, J Fischbach, D Mendez, D Fucci, ... | | 2022 |
| Artifact Evaluation-Program Committee S Abrahao, L Ardito, L Burgueño, F Ciccozzi, JL de la Vara, D Di Ruscio, ... | | |
| Artifact Evaluation Program Committee A Sejfia, A Tahir, C Gralha, C Werner, DA da Costa, D Fucci, FB Aydemir, ... | | |
Walid MaalejUniversity of HamburgVerified email at informatik.uni-hamburg.de
