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Anna-Lena Ackfeldt
Anna-Lena Ackfeldt
Verified email at aston.ac.uk - Homepage
Title
Cited by
Cited by
Year
A study of organizational citizenship behaviors in a retail setting
AL Ackfeldt, LV Coote
Journal of business research 58 (2), 151-159, 2005
4332005
The antecedents of prosocial service behaviours: An empirical investigation
AL Ackfeldt, V Wong
The Service Industries Journal 26 (7), 727-745, 2006
1652006
Hedonic shopping motivations in collectivistic and individualistic consumer cultures
H Evanschitzky, O Emrich, V Sangtani, AL Ackfeldt, KE Reynolds, ...
International Journal of Research in Marketing 31 (3), 335-338, 2014
1062014
Revisiting the role stress‐commitment relationship: Can managerial interventions help?
AL Ackfeldt, N Malhotra
European journal of marketing 47 (3/4), 353-374, 2013
902013
Internal communication and prosocial service behaviors of front-line employees: Investigating mediating mechanisms
N Malhotra, AL Ackfeldt
Journal of business research 69 (10), 4132-4139, 2016
892016
An investigation into the antecedents of goal congruence in retail‐service settings
LV Coote, E Price, AL Ackfeldt
Journal of Services Marketing 18 (7), 547-559, 2004
322004
An investigation into the antecedents of organizational citizenship behaviors
AL Ackfeldt, LV Coote
Proceedings of ANZMAC, 217-222, 2000
282000
Corporate branding’s influence on front-line employee and consumer value co-creation in UK household consumer markets
K Glanfield, AL Ackfeldt, TC Melewar
Journal of General Management 43 (2), 63-69, 2018
212018
An Investigation Into The Antecedents Of Organizational Citizenship Behaviors ANZMAC 2000
AL Ackfeldt, LV Coote
Visionary Marketing for the 21st Century: Facing the Challenge 217, 2000
142000
Investigating the moderating effects of managerial interventions on the role stress-commitment relationship
AL Ackfeldt, N Malhotra, D Fay
2009 AMA Winter Educator's Conference, 2009
22009
Do managerial strategies influence service behaviours?: insights from a qualitative study
AL Ackfeldt, N Malhotra
International Journal of Customer Relationship Marketing and Management …, 2010
12010
A proposed investigation into the possible antecedents of prosocial service behaviours
AL Ackfeldt, IN Lings
Australia and New Zealand Marketing Academy Conference 2003, 2220-2229, 2003
12003
The Power of Emotional Messages: The Influence of Affective Content in Brand’s Social Media Posts on Consumer Decision Making in High-Involvement Services
HA Tran, H Evanschitzky, S Ludwig, A Farrell, AL Ackfeldt, B Nguyen
EMAC Annual Conference 2022, 2022
2022
Building and sustaining long-term connections with PG students using relationship marketing
W Tabrizi, AL Ackfeldt, H Higson
The online festival of Learning Teaching and Student Experience 2020, 2020
2020
Using Relationship Marketing strategies to recruit, retain and sustain long-term relationships with PG students
W Tabrizi, AL Ackfeldt, H Higson
Creativity, Criticality and Conformity in Higher Education, 2019
2019
O-8 The donor experience: value creation and the role of the donor in supporter-led fundraising
K Mitchell, A Ackfeldt
BMJ Supportive & Palliative Care 9 (Suppl 4), A3, 2019
2019
Corporate Identity: How it is shaped in practice
K Glanfield, I De Loo, MM Manochin, AL Ackfeldt
British Academy of Management Conference 2018, 2018
2018
Social psychology: a means of marketers maintaining and building internal influence in the firm by influencing the delivery of brand promises made in marketing communications …
K Glanfield, AL Ackfeldt
21st Corporate Marketing and Communication Conference: Integrated …, 2016
2016
Management interventions and prosocial behaviours: understanding the mediating mechanisms
AL Ackfeldt, N Malhotra
Boundary Spanning Elements and the Marketing Function in Organizations …, 2015
2015
Front-line employee service co-creation: the influence of organisational identity and organisational commitment
K Glanfield, L de Chernatony, AL Ackfeldt, TC Melewar
British Academy of Management Conference 2015, 2015
2015
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