Linda Alkire (née Nasr)

Zitiert von

	Alle	Seit 2016
Zitate	526	521
h-index	13	13
i10-index	14	14

280

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210

20152016201720182019202020215 7 15 45 153 272 14

Koautoren

Thorsten GruberProfessor of Marketing and Service Management, Centre for Service Management (CSM), LoughboroughBestätigte E-Mail-Adresse bei lboro.ac.uk
Raymond P. FiskProfessor of Marketing, Texas State UniversityBestätigte E-Mail-Adresse bei txstate.edu
Jamie BurtonProfessor of Marketing & Head of Management Sciences and Marketing Division, Alliance ManchesterBestätigte E-Mail-Adresse bei manchester.ac.uk
Jay KandampullyProfessor of Service Management, The Ohio State UniversityBestätigte E-Mail-Adresse bei osu.edu
Arne De KeyserEDHEC Business SchoolBestätigte E-Mail-Adresse bei edhec.edu
Sabine Benoit (formerly Moeller)Professor of Marketing, University of Surrey and Australian National University (ANU)Bestätigte E-Mail-Adresse bei surrey.ac.uk
Mark S. RosenbaumSaint Xavier UniversityBestätigte E-Mail-Adresse bei sxu.edu
Alison M JoubertUniversity of QueenslandBestätigte E-Mail-Adresse bei business.uq.edu.au
Nichola RobertsonAssociate Professor (Marketing), Deakin UniversityBestätigte E-Mail-Adresse bei deakin.edu.au
Josephine PreviteUniversity of QueenslandBestätigte E-Mail-Adresse bei uq.edu.au
Alison M DeanEmeritus Professor of Service Marketing & Management, University of NewcastleBestätigte E-Mail-Adresse bei newcastle.edu.au
Joan BallSt. John's UniversityBestätigte E-Mail-Adresse bei stjohns.edu
Alexander BuoyeAssociate Professor of Marketing at St. John's UniversityBestätigte E-Mail-Adresse bei stjohns.edu
Timothy KeininghamJ. Donald Kennedy Endowed Chair in E-Commerce, St. John's UniversityBestätigte E-Mail-Adresse bei stjohns.edu
Mohamed ZakiDeputy Director Cambridge Service AllianceBestätigte E-Mail-Adresse bei cam.ac.uk
Yi-Chun Ou(Lecturer) Assistant Professor in Marketing, University of LeedsBestätigte E-Mail-Adresse bei leeds.ac.uk
Lerzan AksoyAssociate Dean of Undergraduate Studies and Strategic Initiatives -- Professor of MarketingBestätigte E-Mail-Adresse bei fordham.edu
Debbie Isobel KeelingUniversity of SussexBestätigte E-Mail-Adresse bei sussex.ac.uk
K* KeelingManchester Business SchoolBestätigte E-Mail-Adresse bei manchester.ac.uk
Mauricio Losada-OtáloraPontificia Universidad Javeriana BogotáBestätigte E-Mail-Adresse bei javeriana.edu.co

Linda Alkire (née Nasr)

Assistant Professor of Marketing at Texas State University

Bestätigte E-Mail-Adresse bei txstate.edu - Startseite

Marketing Service Marketing Service Management Transformative Service Research


Titel Nach Zitationen sortieren Nach Jahr sortieren Nach Titel sortieren	Zitiert von Zitiert von	Jahr
Frontline Service Technology infusion: conceptual archetypes and future research directions A De Keyser, S Köcher, L Alkire, C Verbeeck, J Kandampully Journal of Service Management 30 (1), 156-183, 2019	91	2019
Design for service inclusion: creating inclusive service systems by 2050 RP Fisk, AM Dean, L Alkire, A Joubert, J Previte, N Robertson, ... Journal of Service Management 29 (5), 834-858, 2018	64	2018
The interplay of customer experience and commitment T Keiningham, J Ball, S Benoit, HL Bruce, A Buoye, J Dzenkovska, L Nasr, ... Journal of Services Marketing 31 (2), 148-160, 2017	57	2017
Transformative service research and service design: synergistic effects in healthcare S Anderson, L Nasr, SW Rayburn The Service Industries Journal, 2017	50	2017
Exploring the impact of customer feedback on the well-being of service entities: a TSR perspective L Nasr, J Burton, T Gruber, J Kitshoff Journal of Service Management 25 (4), 531-555, 2014	49	2014
The global refugee crisis: how can transformative service researchers help? L Nasr, RP Fisk The Service Industries Journal 39 (9-10), 684-700, 2019	29	2019
Showcasing the diversity of service research: Theories, methods, and success of service articles S Benoit, K Scherschel, Z Ates, L Nasr, J Kandampully Journal of Service Management, 2017	29	2017
When good news is bad news: the negative impact of positive customer feedback on front-line employee well-being L Nasr, J Burton, T Gruber Journal of Services Marketing 29 (6/7), 599-612, 2015	26	2015
Social innovation in service: a conceptual framework and research agenda L Aksoy, L Alkire, S Choi, PB Kim, L Zhang Journal of Service Management, 2019	23	2019
Consumer perceptions of Interactive Service Robots: A Value-Dominant Logic perspective W Barnett, A Foos, T Gruber, D Keeling, K Keeling, L Nasr The 23rd IEEE International Symposium on Robot and Human Interactive …, 2014	18	2014
Developing a deeper understanding of positive customer feedback L Nasr, J Burton, T Gruber Journal of Services Marketing 32 (2), 142-160, 2018	17	2018
Frontline encounters of the AI kind: An evolved service encounter framework S Robinson, C Orsingher, L Alkire, A De Keyser, M Giebelhausen, ... Journal of Business Research 116, 366-376, 2020	14	2020
Transformative service research, service design, and social entrepreneurship L Alkire, C Mooney, FA Gur, S Kabadayi, M Renko, J Vink Journal of Service Management, 2019	14	2019
Investigating the transformative impact of bank transparency on consumers’ financial well-being M Losada-Otálora, L Alkire International Journal of Bank Marketing 37 (4), 1062-1079, 2019	13	2019
Humanistic management of social innovation in service (SIS): an interdisciplinary framework S Kabadayi, L Alkire, GM Broad, R Livne-Tarandach, D Wasieleski, ... Humanistic Management Journal 4 (2), 159-185, 2019	7	2019
Patient experience in the digital age: An investigation into the effect of generational cohorts L Alkire, GE O'Connor, S Myrden, S Köcher Journal of Retailing and Consumer Services 57, 102221, 2020	5	2020
Elevating the human experience (HX) through service research collaborations: introducing ServCollab RP Fisk, L Alkire, L Anderson, DE Bowen, T Gruber, AL Ostrom, L Patrício Journal of Service Management, 2020	5	2020
A transformative approach to corporate social responsibility: an antidote to corporate hypocrisy M Losada-Otálora, L Alkire The Service Industries Journal, 1-23, 2019	4	2019
Triggers and motivators of privacy protection behavior on Facebook L Alkire, J Pohlmann, W Barnett Journal of Services Marketing 33 (1), 57-72, 2019	4	2019
Advancing customer experience and big data impact via academic-practitioner collaboration J Burton, L Nasr, T Gruber, HL Bruce Journal of Services Marketing 31 (2), 2017	4	2017

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