Follow
Gerhard Satzger
Gerhard Satzger
Karlsruhe Service Research Institute / Institute of Information Systems and Marketing, KIT
Verified email at kit.edu - Homepage
Title
Cited by
Cited by
Year
Technological innovation and its impact on business model, organization and corporate culture–IBM’s transformation into a globally integrated, service-oriented enterprise
M Jetter, G Satzger, A Neus
Business & Information Systems Engineering 1 (1), 37-45, 2009
85*2009
Patterns of data-infused business model innovation
R Schüritz, G Satzger
2016 IEEE 18th Conference on Business Informatics (CBI) 1, 133-142, 2016
792016
Datatization as the next frontier of servitization–Understanding the challenges for transforming organizations
R Schüritz, S Seebacher, G Satzger, L Schwarz
International Conference On Information Systems (ICIS), 2017
69*2017
Fundamentals of Service Systems
J Cardoso, H Fromm, S Nickel, G Satzger, R Studer, C Weinhardt
Springer, 2015
452015
Machine Learning in Artificial Intelligence: Towards a Common Understanding
N Kühl, M Goutier, R Hirt, G Satzger
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019
412019
Innovating for and with your service customers: An assessment of the current practice of collaborative service innovation in Germany
P Schulteß, S Wegener, A Neus, G Satzger
Procedia-Social and Behavioral Sciences 2 (4), 6503-6515, 2010
352010
Service Analytics: Leveraging Data Across Enterprise Boundaries for Competitive Advantage
H Fromm, F Habryn, G Satzger
Globalization of Professional Services, 139-149, 2012
322012
Statistical quality control for human-based electronic services
R Kern, H Thies, G Satzger
International Conference on Service-Oriented Computing, 243-257, 2010
322010
HOW TO CULTIVATE ANALYTICS CAPABILITIES WITHIN AN ORGANIZATION?–DESIGN AND TYPES OF ANALYTICS COMPETENCY CENTERS
R Schüritz, E Brand, G Satzger, J Bischhoffshausen
282017
Simulation-Based Quantification of Business Impacts Caused by Service Incidents
A Kieninger, F Berghoff, H Fromm, G Satzger
Exploring Services Science, 170-185, 2013
272013
Needmining: Identifying Micro Blog Data Containing Customer Needs
N Kuehl, J Scheurenbrand, G Satzger
24th European Conference of Information Systems, 2016
26*2016
Service innovation analytics: Towards assessment and monitoring of innovation capabilities in service firms
M Kohler, N Feldmann, F Habryn, G Satzger
2013 46th Hawaii International Conference on System Sciences, 1347-1356, 2013
262013
Quality assurance for human-based electronic services: A decision matrix for choosing the right approach
R Kern, H Thies, C Bauer, G Satzger
Current Trends in Web Engineering, 421-424, 2010
262010
The Economics of Service Level Engineering
A Kieninger, J Westernhagen, G Satzger
System Sciences (HICSS), 2011 44th Hawaii International Conference on, 1-10, 2011
252011
How to Cope with Change? Preserving Validity of Predictive Services over Time
L Baier, N Kühl, G Satzger
Hawaii International Conference on System Sciences (HICSS-52) 2019, 0
25*
A Decision Support System Design to Overcome Resistance towards Sustainable Innovations.
C Stryja, G Satzger, V Dorner
ECIS, 2017
222017
Advanced Analytics im Controlling-Potenzial und Anwendung für Umsatz-und Kostenprognosen
G Satzger, C Holtmann, S Peter
Controlling 27 (4-5), 229-235, 2015
22*2015
Digital nudging to overcome cognitive resistance in innovation adoption decisions
C Stryja, G Satzger
The Service Industries Journal 39 (15-16), 1123-1139, 2019
212019
Dynamic and Goal-based Quality Management for Human-based Electronic Services
R Kern, H Thies, C Zirpins, G Satzger
International Journal of Cooperative Information Systems 21 (01), 3-29, 2012
212012
Auf dem Weg zu einer Service Science–Perspektiven, Forschungsthemen und Handlungsempfehlungen aus der Sicht einer interdisziplinären Arbeitsgruppe
G Satzger, W Ganz, R Beck, M Benkenstein, M Bichler, B Bienzeisler, ...
Arbeitsgruppe Evaluation Service Science der Taskforce Dienstleistungen …, 2010
21*2010
The system can't perform the operation now. Try again later.
Articles 1–20