Loyalty: A strategic commitment JT Bowen, S Shoemaker Cornell hotel and restaurant administration quarterly 44 (5-6), 31-46, 2003 | 2157 | 2003 |
Customer loyalty: the future of hospitality marketing S Shoemaker, RC Lewis International journal of hospitality management 18 (4), 345-370, 1999 | 1591 | 1999 |
Segmentation of the senior pleasure travel market S Shoemaker Journal of travel research 27 (3), 14-21, 1989 | 536 | 1989 |
Segmenting the mature market: 10 years later S Shoemaker Journal of Travel Research 39 (1), 11-26, 2000 | 351 | 2000 |
Segmenting the US travel market according to benefits realized S Shoemaker Journal of travel research 32 (3), 8-21, 1994 | 347 | 1994 |
Price-sensitivity measurement: A tool for the hospitality industry RC Lewis, S Shoemaker Cornell Hotel and Restaurant Administration Quarterly 38 (2), 44-54, 1997 | 289 | 1997 |
Age and cohort effects: The American senior tourism market SC Chen, S Shoemaker Annals of Tourism Research 48, 58-75, 2014 | 277 | 2014 |
The hospitality culture scale: A measure organizational culture and personal attributes M Dawson, JA Abbott, S Shoemaker International Journal of Hospitality Management 30 (2), 290-300, 2011 | 270 | 2011 |
Marketing leadership in hospitality and tourism: Strategies and tactics for competitive advantage S Shoemaker, RC Lewis, PC Yesawich Pearson Prentice Hall, 2007 | 167 | 2007 |
A model of hospitality leadership competency for frontline and director-level managers: which competencies matter more? C Shum, A Gatling, S Shoemaker International Journal of Hospitality Management 74, 57-66, 2018 | 155 | 2018 |
Hotel cleanliness: will guests pay for enhanced disinfection? DMV Zemke, J Neal, S Shoemaker, K Kirsch International Journal of Contemporary Hospitality Management 27 (4), 690-710, 2015 | 147 | 2015 |
Price-sensitivity measurement: A tool for restaurant menu pricing C Raab, K Mayer, YS Kim, S Shoemaker Journal of Hospitality & Tourism Research 33 (1), 93-105, 2009 | 138 | 2009 |
The future of pricing in services S Shoemaker Journal of Revenue and Pricing Management 2, 271-279, 2003 | 134 | 2003 |
A positioning analysis of hotel brands: Based on travel-manager perceptions CS Dev, MS Morgan, S Shoemaker Cornell Hotel and Restaurant Administration Quarterly 36 (6), 48-55, 1995 | 134 | 1995 |
Scent across a crowded room: Exploring the effect of ambient scent on social interactions DMV Zemke, S Shoemaker International Journal of Hospitality Management 26 (4), 927-940, 2007 | 127 | 2007 |
Prediction of senior travelers’ motorcoach use from demographic, psychological, and psychographic characteristics S Baloglu, S Shoemaker Journal of Travel Research 40 (1), 12-18, 2001 | 123 | 2001 |
The antecedents and consequences of customer loyalty J Bowen, S Shoemaker Cornell Hotel Restaurant and Administration Quarterly 39 (1), 12-25, 1998 | 119 | 1998 |
The “locals” market: An emerging gaming segment S Shoemaker, DMV Zemke Journal of Gambling Studies 21, 379-410, 2005 | 82 | 2005 |
Scripts: Precursor of consumer expectations S Shoemaker The Cornell Hotel and Restaurant Administration Quarterly 37 (1), 42-53, 1996 | 70 | 1996 |
Back to the future: progress and trends in hotel loyalty marketing S Tanford, S Shoemaker, A Dinca International Journal of Contemporary Hospitality Management 28 (9), 1937-1967, 2016 | 67 | 2016 |