| Method and system for searching recorded speech and retrieving relevant segments GJ Wilmot, R Kern US Patent App. 20,020/147,592, 2001 | 139* | 2001 |
| Managing quality of human-based eservices R Kern, C Zirpins, S Agarwal Service-Oriented Computing–ICSOC 2008 Workshops, 304-309, 2009 | 42 | 2009 |
| Statistical quality control for Human-Based electronic services R Kern, H Thies, G Satzger Service-Oriented Computing, 243-257, 2010 | 34 | 2010 |
| Quality assurance for human-based electronic services: a decision matrix for choosing the right approach R Kern, H Thies, C Bauer, G Satzger Current Trends in Web Engineering, 421-424, 2010 | 27 | 2010 |
| Dynamic and Goal-based Quality Management for Human-based Electronic Services R Kern, H Thies, C Zirpins, G Satzger | 22 | 2012 |
| Validating results of human-based electronic services leveraging multiple reviewers R Kern, C Bauer, H Thies, G Satzger Proceedings of the 16th Americas Conference on Information Systems (AMCIS), 2010 | 15 | 2010 |
| An Extendable Toolkit for Managing Quality of Human-Based Electronic Services D Bermbach, R Kern, P Wichmann, S Rath, C Zirpins, D Bermbach, ... Workshops at the Twenty-Fifth AAAI Conference on Artificial Intelligence, 2011 | 9 | 2011 |
| Dynamic Quality Management for Cloud Labor Services: Methods and Applications for Gaining Reliable Work Results with an On-Demand Workforce R Kern Springer, 2014 | 8 | 2014 |
| Quantifiying the Business Impact of Information Quality-a Risk-Based Approach V Klassen, A Borek, A Parlikad, R Kern | 7 | 2012 |
| EXPLORING THE “CROWD” AS ENABLER OF BETTER INFORMATION QUALITY P Wichmann, A Borek, R Kern, P Woodall, AK Parlikad, G Satzger Proceedings of the 16th International Conference on Information Quality, 2011 | 6 | 2011 |
| EFFICIENT QUALITY MANAGEMENT OF HUMAN-BASED ELECTRONIC SERVICES LEVERAGING GROUP DECISION MAKING R Kern, H Thies, G Satzger Proceedings of the 19th European Conference on Information Systems (ECIS), 2011 | 6 | 2011 |
| Reducing the Complexity of Services–A new Approach to Service e-Procurement M Herfurth, P Weiß, C Rudolf, R Kern Integration von Produkt & Dienstleistung, 83, 2010 | 5 | 2010 |
| The Work Exchange: Peer-to-Peer Enterprise Crowdsourcing S Dill, R Kern, E Flint, M Cefkin Proceedings of the AAAI Conference on Human Computation and Crowdsourcing 1 …, 2013 | 3 | 2013 |
| Efficient quality management for human-based electronic services R Kern, C Bauer, H Thies, G Satzger RH School of Business/University of Maryland, 2010 | 2 | 2010 |
| Cloud Labor Services R Kern, R Kern Dynamic Quality Management for Cloud Labor Services: Methods and …, 2014 | 1 | 2014 |
| Toolkit Development R Kern, R Kern Dynamic Quality Management for Cloud Labor Services: Methods and …, 2014 | | 2014 |
| Evaluation of Model Variations R Kern, R Kern Dynamic Quality Management for Cloud Labor Services: Methods and …, 2014 | | 2014 |
| Quality Management for Cloud Labor Services R Kern, R Kern Dynamic Quality Management for Cloud Labor Services: Methods and …, 2014 | | 2014 |
| Statistical Quality Control R Kern, R Kern Dynamic Quality Management for Cloud Labor Services: Methods and …, 2014 | | 2014 |
| Model Variations R Kern, R Kern Dynamic Quality Management for Cloud Labor Services: Methods and …, 2014 | | 2014 |
