| Participatory communication with social media A Russo, J Watkins, L Kelly, S Chan Curator: The Museum Journal 51 (1), 21-31, 2008 | 417 | 2008 |
| The multisensory museum: Cross-disciplinary perspectives on touch, sound, smell, memory, and space N Levent, A Pascual-Leone Rowman & Littlefield, 2014 | 273 | 2014 |
| How will social media affect museum communication? A Russo, J Watkins, L Kelly, S Chan Proceedings: Nordic Digital Excellence in Museums (NORDIC 06), 1-4, 2006 | 130 | 2006 |
| Tagging and Searching–Serendipity and museum collection databases S Chan Museums and the Web 2007, 87-99, 2007 | 113 | 2007 |
| Social media and cultural interactive experiences in museums A Russo, J Watkins, L Kelly, S Chan Nordisk Museologi, 19-19, 2007 | 79 | 2007 |
| Strategies against architecture: Interactive media and transformative technology at the Cooper Hewitt, Smithsonian Design Museum S Chan, A Cope Curator: The Museum Journal 58 (3), 352-368, 2015 | 50 | 2015 |
| Towards new metrics of success for on-line museum projects S Chan Museums and the Web 2008: Proceedings, 2008 | 44 | 2008 |
| Let's Get Real J Finnis Culture24, 2011 | 43* | 2011 |
| Radical trust: The state of the museum blogosphere J Spadaccini, S Chan Museums and the Web 2007, 2007 | 33 | 2007 |
| Bubbling acid: Sydney’s techno underground S Chan Australian youth subcultures: On the margins and in the mainstream, 65-73, 1999 | 26 | 1999 |
| Music (ology) needs a context: re-interpreting Goa trance S Chan Perfect Beat 3 (4), 93-98, 1998 | 26 | 1998 |
| The fallacy of the multi-API culture: Conceptual and practical benefits of representational state transfer (REST) R Verborgh, S Van Hooland, AS Cope, S Chan, E Mannens, ... Journal of Documentation 71 (2), 233-252, 2015 | 19 | 2015 |
| How to evaluate online success? A new piece of action research J Finnis, S Chan, R Clements Museum and the Web 2011, 2011 | 11 | 2011 |
| Rethinking evaluation metrics in light of Flickr Commons P Bray, S Chan, J Dalton, D Dietrich, E Kapsalis, M Springer, H Zinkham Museums and the Web 2011: Proceedings. Philadelphia, PA USA: Toronto …, 2011 | 11 | 2011 |
| Let’s Get Real 2: A Journey towards understanding and measuring digital engagement S Malde, J Finnis, A Kennedy, M Ridge, E Villaespesa, S Chan Brighton: Culture24. Consulted January 11, 2016, 2014 | 10 | 2014 |
| Collecting the present: digital code and collections S Chan, A Cope MW2014: Museums and the Web 2014 19, 2014 | 9 | 2014 |
| Planetary: collecting and preserving code as a living object S Chan, A Cope Retrieved February 15, 2015, 2013 | 8 | 2013 |
| Commons on Flickr—a report, some concepts and a FAQ—the first 3 months from the Powerhouse Museum S Chan Fresh & New (er), 2008 | 7 | 2008 |
| How to evaluate online success J Finnis, S Chan, R Clements Let’s Get Real 1, 2011 | 6 | 2011 |
| Look who's talking A Russo, JJ Watkins, S Chan the MAG 2, 14-15, 2007 | 5 | 2007 |
