| Interpersonal communication skills and the young hospitality leader: Are they prepared? JC Lolli International journal of hospitality management 32, 295-298, 2013 | 122 | 2013 |
| The relationship between casino corporate social responsibility and casino customer loyalty SL Chen McCain, JC Lolli, E Liu, E Jen Tourism Economics 25 (4), 569-592, 2019 | 42 | 2019 |
| Perceptions of the importance and preparedness of interpersonal communication skills of the entry-level hospitality leader: Implications for hospitality educators J Lolli Journal of Teaching in Travel & Tourism 13 (4), 354-373, 2013 | 34 | 2013 |
| An analysis of a third-party food delivery app during the COVID-19 pandemic SL Chen McCain, J Lolli, E Liu, LC Lin British Food Journal 124 (10), 3032-3052, 2022 | 29 | 2022 |
| A comparison between full and part-time lodging employees on job satisfaction, organizational commitment, and job performance A Al Omar, J Lolli, SL Chen-McCain, J Dickerson | 18 | 2011 |
| Generation Y’s perception of service quality in the hotel industry YSM Aleshaiwy, SL Chen-McCain, NJ Hadgis, JC Lolli The thesis for the degree of Master of Science in Hospitality Management, 2015 | 13 | 2015 |
| AN EMPIRICAL INVESTIGATION INTO CUSTOMER SATISFACTION WITH TRAVEL AGENCIES'SERVICE RECOVERY EFFORTS IN TAIWAN. I Lin, SLC McCain, J Lolli Journal of Travel & Tourism Research, 2016 | 4 | 2016 |
| Entry-level hospitality leaders' perceptions of which interpersonal communication skills are important to success and whether their college curriculum prepared them to be … JC Lolli Widener University, 2011 | 3 | 2011 |
| The Influence of Background Sounds, Physical Sounds, and Managers’ Proactive Customer Service Regarding Situational Sounds on Customer Satisfaction in the Restaurant Industry TM Yeung, SLC McCain, JC Lolli, B Larson Journal of Small Business Strategy 31 (5), 64-74, 2021 | 2 | 2021 |
| Mining online comments to understand customer satisfaction with hotel technologies: A comparison of hotels in Beijing and Washington, DC M Zheng, SL Chen Mccain, JC Lolli, PH Ting Applied Marketing Analytics 5 (1), 69-82, 2019 | 1 | 2019 |
| Responsible gaming: The current practice and the challenges. SLC McCain, N Bellino, J Lolli Consortium Journal of Hospitality & Tourism 11 (2), 2007 | 1 | 2007 |
| Cruise ship safety measures and their influence on passenger sense of security and purchase intention S Bahattab, SL Chen McCain, J Lolli Consumer Behavior in Tourism and Hospitality 18 (2), 191-199, 2023 | | 2023 |
| COMMUNICATING SENSE OF PLACE TO BUILD BRAND IDENTITY: AN ANALYSIS OF CRAFT BREWERY WEBSITES JC Lolli, AM Corbo QRBD, 261, 2022 | | 2022 |
| Evaluating the use of Sense of Place as a Business Strategy in the Marketing and Promotion of Craft Beverage Tourism D Albano, J Lolli Journal of Hospitality & Tourism Cases 9 (1), 63-68, 2021 | | 2021 |
| Online hotel reviews: Factors influencing how customers perceive their credibility and the likelihood of customer adoption T Abuhulaibah, SL Chen Mccain, JC Lolli Applied Marketing Analytics 6 (3), 279-289, 2021 | | 2021 |
| The relationship between casino corporate social responsibility and casino customer loyalty. SLM Chen ShiangLih [Chen, JC Lolli, E Liu, E Jen | | 2019 |
| An Investigation of the Relationship Between Noise Level and Customer Satisfaction in the Restaurant Industry TM Yeung, SLC McCain, J Lolli Global Conference on Business and Economics (GLOBE 2018), 71, 2018 | | 2018 |
