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Hendry Raharjo
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Does the service quality of urban public transport enhance sustainable mobility?
RG Mugion, M Toni, H Raharjo, L Di Pietro, SP Sebathu
Journal of cleaner production 174, 1566-1587, 2018
1452018
Dealing with subjectivity in early product design phase: A systematic approach to exploit Quality Function Deployment potentials
H Raharjo, AC Brombacher, M Xie
Computers & Industrial Engineering 55 (1), 253-278, 2008
1352008
A methodology to improve higher education quality using the quality function deployment and analytic hierarchy process
H Raharjo, M Xie, TN Goh, AC Brombacher
Total Quality Management 18 (10), 1097-1115, 2007
922007
Prioritizing quality characteristics in dynamic quality function deployment
H Raharjo, M Xie, AC Brombacher
International Journal of Production Research 44 (23), 5005-5018, 2006
802006
Quality function deployment in healthcare: a literature review and case study
I Gremyr, H Raharjo
International journal of health care quality assurance, 2013
772013
A systematic methodology to deal with the dynamics of customer needs in Quality Function Deployment
H Raharjo, M Xie, AC Brombacher
Expert Systems with Applications 38 (4), 3653-3662, 2011
732011
Adapting the Robust Design Methodology to support sustainable product development
I Gremyr, V Siva, H Raharjo, TN Goh
Journal of Cleaner Production 79, 231-238, 2014
572014
Decision support system for Warfarin therapy management using Bayesian networks
B Yet, K Bastani, H Raharjo, S Lifvergren, W Marsh, B Bergman
Decision Support Systems 55 (2), 488-498, 2013
572013
On integrating Kano's model dynamics into QFD for multiple product design
H Raharjo, AC Brombacher, TN Goh, B Bergman
Quality and Reliability Engineering International 26 (4), 351-363, 2010
572010
On modeling dynamic priorities in the analytic hierarchy process using compositional data analysis
H Raharjo, M Xie, AC Brombacher
European Journal of Operational Research 194 (3), 834-846, 2009
562009
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
M Hartono, H Raharjo
Total Quality Management & Business Excellence 26 (9-10), 971–985, 2015
542015
Evaluating relationship of consistency ratio and number of alternatives on rank reversal in the AHP
H Raharjo, D Endah
Quality Engineering 18 (1), 39-46, 2006
442006
Exploring differences between private and public organizations in business excellence models
H Raharjo, H Eriksson
International Journal of Operations & Production Management, 2017
422017
Excellence models in the public sector. Relationships between enablers and results
H Raharjo, RG Mugion, H Eriksson, I Gremyr, L Di Pietro, MF Renzi
International Journal of Quality and Service Sciences, 2015
302015
Dynamic benchmarking methodology for quality function deployment
H Raharjo, KH Chai, M Xie, AC Brombacher
Benchmarking: An International Journal, 2010
262010
Dealing with Kano model dynamics: strengthening the quality function deployment as a design for six sigma tool
H Raharjo
Jurnal Teknik Industri 9 (1), 15-26, 2007
252007
On normalizing the relationship matrix in quality function deployment
H Raharjo
International Journal of Quality & Reliability Management, 2013
172013
Awareness and attitude towards green IS in Slovenian enterprises
A Baggia, A Brezavšček, M Maletič, P Šparl, H Raharjo, A Žnidaršič
Organizacija 49 (1), 15-27, 2016
162016
Attitudes toward quality improvement among healthcare professionals: Lessons from a hospital-wide quality initiative
K Siverbo, H Eriksson, H Raharjo, M Moonen
International Journal of quality and service sciences, 2014
162014
Do satisfied employees lead to satisfied patients? An empirical study in an Italian hospital
H Raharjo, R Guglielmetti Mugion, L Di Pietro, M Toni
Total Quality Management & Business Excellence 27 (7-8), 853-874, 2016
142016
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