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Katerina Berezina
Katerina Berezina
Associate Professor of Hospitality Information Technology at the University of Mississippi
Verified email at olemiss.edu
Title
Cited by
Cited by
Year
Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews
K Berezina, A Bilgihan, C Cobanoglu, F Okumus
Journal of Hospitality Marketing & Management 25 (1), 1-24, 2016
7012016
Adoption of robots and service automation by tourism and hospitality companies
SH Ivanov, C Webster, K Berezina
Revista Turismo & Desenvolvimento 27 (28), 1501-1517, 2017
5852017
Progress on robotics in hospitality and tourism: a review of the literature
S Ivanov, U Gretzel, K Berezina, M Sigala, C Webster
Journal of Hospitality and Tourism Technology 10 (4), 489-521, 2019
3302019
The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth
K Berezina, C Cobanoglu, BL Miller, FA Kwansa
International journal of contemporary hospitality management 24 (7), 991-1010, 2012
2442012
Comparing customer perceptions of hotel and peer-to-peer accommodation advantages and disadvantages
H Birinci, K Berezina, C Cobanoglu
International Journal of Contemporary Hospitality Management 30 (2), 1190-1210, 2018
2092018
Robots, artificial intelligence, and service automation in restaurants
K Berezina, O Ciftci, C Cobanoglu
Robots, artificial intelligence, and service automation in travel, tourism …, 2019
1682019
The impact of technology amenities on hotel guest overall satisfaction
C Cobanoglu, K Berezina, ML Kasavana, M Erdem
Journal of Quality Assurance in Hospitality & Tourism 12 (4), 272-288, 2011
1522011
Predicting satisfaction and intentions to use online food delivery: what really makes a difference?
K Annaraud, K Berezina
Journal of Foodservice Business Research 23 (4), 305-323, 2020
1262020
The effect of hotel lobby design on booking intentions: An intergenerational examination
L Nanu, F Ali, K Berezina, C Cobanoglu
International Journal of Hospitality Management 89, 102530, 2020
622020
Hospitality information technology: Learning how to use it.. Dubuque, IA: Kendall
GR Collins, C Cobanoglu, A Bilgihan, K Berezina
Hunt Publishing Co, 2017
512017
The managerial flash sales dash: Is there advantage or disadvantage at the finish line?
K Berezina, KJ Semrad, S Stepchenkova, C Cobanoglu
International Journal of Hospitality Management 54, 12-24, 2016
492016
The information technology (IT) skills of hospitality school graduates as perceived by hospitality professionals
A Bilgihan, K Berezina, C Cobanoglu, F Okumus
Journal of Teaching in Travel & Tourism 14 (4), 321-342, 2014
432014
The impact of Wi-Fi service in restaurants on customers' likelihood of return to a restaurant
C Cobanoglu, A Bilgihan, KK Nusair, K Berezina
Journal of Foodservice Business Research 15 (3), 285-299, 2012
412012
Let’s face it: are customers ready for facial recognition technology at quick-service restaurants?
O Ciftci, EKC Choi, K Berezina
International Journal of Hospitality Management 95, 102941, 2021
372021
Effect of personal innovativeness on technology adoption in hospitality and tourism: meta-analysis
O Ciftci, K Berezina, M Kang
Information and Communication Technologies in Tourism 2021: Proceedings of …, 2021
372021
Factors influencing cruise vacations: the impact of online reviews and environmental friendliness
F Bahja, C Cobanoglu, K Berezina, C Lusby
Tourism Review 74 (3), 400-415, 2019
352019
The impact of the use of blogs on students' assignment engagement.
C Cobanoglu, K Berezina
Journal of Hospitality, Leisure, Sport & Tourism Education (Oxford Brookes …, 2011
352011
An analysis of the usage of Facebook and Twitter as a marketing tool in hotels
HA Atadil, K Berezina, BS YILMAZ, C ÇOBANOGLU
Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi 11 (2), 2010
352010
The impact of hotel attributes’ satisfaction on overall guest satisfaction
M Usta, K Berezina, C Cobanoglu
342011
Are restaurant customers ready for tablet-based menus?
N Suarez, K Berezina, W Yang, S Gordon
International Journal of Contemporary Hospitality Management 31 (7), 2914-2932, 2019
312019
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