| Ten principles of good business process management J Vom Brocke, T Schmiedel, J Recker, P Trkman, W Mertens, S Viaene Business process management journal, 2014 | 283 | 2014 |
| From business process management to customer process management P Trkman, W Mertens, S Viaene, P Gemmel Business process management journal, 2015 | 91 | 2015 |
| Practices of knowledge intensive process management: quantitative insights Ö Işik, W Mertens, J Van den Bergh Business Process Management Journal, 2013 | 65 | 2013 |
| Complete and interpretable conformance checking of business processes L García-Bañuelos, NRTP Van Beest, M Dumas, M La Rosa, W Mertens IEEE Transactions on Software Engineering 44 (3), 262-290, 2017 | 57 | 2017 |
| From one-stop shop to no-stop shop: An e-government stage model H Scholta, W Mertens, M Kowalkiewicz, J Becker Government Information Quarterly, 2018 | 56 | 2018 |
| Quantitative data analysis W Mertens Springer, 2017 | 49 | 2017 |
| A Framework for the Study of Positive Deviance in Organizations W Mertens, J Recker, T Kohlborn, TF Kummer Deviant Behavior 37 (11), 1288–1307, 2016 | 46 | 2016 |
| Constructive deviance as a driver for performance in retail W Mertens, J Recker, TF Kummer, T Kohlborn, S Viaene Journal of Retailing and Consumer Services 30, 193-203, 2016 | 39 | 2016 |
| Knowledge intensive business processes: An exploratory study Ö Isik, J Van den Bergh, W Mertens 2012 45th Hawaii International Conference on System Sciences, 3817-3826, 2012 | 22 | 2012 |
| Positive deviance and leadership: An exploratory field study W Mertens, J Recker Proceedings of the 50th Hawaii International Conference on System Sciences …, 2017 | 13 | 2017 |
| BPM—Quo Vadis? S Viaene, J Van den Bergh, F Schröder-Pander, W Mertens BP Trends 9, 2010 | 12 | 2010 |
| How store managers can empower their teams to engage in constructive deviance: Theory development through a multiple case study W Mertens, J Recker Journal of Retailing and Consumer Services 52, 101937, 2020 | 7 | 2020 |
| How BPM impacts jobs: an exploratory field study W Mertens, J Van den Bergh, S Viaene, F Schroder-Pander 2011 44th Hawaii International Conference on System Sciences, 1-10, 2011 | 7 | 2011 |
| Ten principles of good business process management T Kohlborn, J Vom Brocke, T Schmiedel, J Recker, P Trkman, W Mertens, ... Business Process Management Journal 20 (4), 530-548, 2014 | 6 | 2014 |
| Digital identity 3.0: the platform for people W Mertens, M Rosemann | 4 | 2015 |
| New guidelines for null hypothesis significance testing in hypothetico-deductive IS research W Mertens, J Recker Journal of the Association for Information Systems 21 (4), 1, 2020 | 1 | 2020 |
| Can constructive deviance be empowered? A multi-level field study in Australian supermarkets W Mertens, J Recker Journal of Retailing and Consumer Services 54, 102036, 2020 | | 2020 |
| New Guidelines for Null Hypothesis Significance Testing in Hypothetico-deductive IS Research [paper Accepted at the Journal of the Association for Information Systems] W Mertens, J Recker SocArXiv, 2019 | | 2019 |
| Advancing Queensland's Public Libraries - Research Report for State Library of Queensland W Mertens, A Dahlke, A Briggs, S Bennet, M Kowalkiewicz http://plconnect.slq.qld.gov.au/__data/assets/pdf_file/0012/343002 …, 2016 | | 2016 |
| Positive deviance: A study of measurements and determinants W Mertens KU Leuven, 2014 | | 2014 |
Jan ReckerChaired Professor for Information Systems and Systems Development, University of CologneVerified email at wiso.uni-koeln.de
