Jessica Ogilvie
Jessica Ogilvie
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Zitiert von
Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
A Rapp, TL Baker, DG Bachrach, J Ogilvie, LS Beitelspacher
Journal of Retailing 91 (2), 358-369, 2015
Social media technology use and salesperson performance: A two study examination of the role of salesperson behaviors, characteristics, and training
J Ogilvie, R Agnihotri, A Rapp, K Trainor
Industrial Marketing Management 75, 55-65, 2018
Salesperson solution involvement and sales performance: The contingent role of supplier firm and customer–supplier relationship characteristics
NG Panagopoulos, AA Rapp, JL Ogilvie
Journal of Marketing 81 (4), 144-164, 2017
Salespeople as knowledge brokers: a review and critique of the challenger sales model
A Rapp, DG Bachrach, N Panagopoulos, J Ogilvie
Journal of Personal Selling & Sales Management 34 (4), 245-259, 2014
Is there a dark side of ambidexterity? Implications of dueling sales and service orientations
CB Gabler, JL Ogilvie, A Rapp, DG Bachrach
Journal of Service Research 20 (4), 379-392, 2017
Can salespeople lead themselves? Thought self-leadership strategies and their influence on sales performance
NG Panagopoulos, J Ogilvie
Industrial Marketing Management 47, 190-203, 2015
Do sales and service compete? The impact of multiple psychological climates on frontline employee performance
J Ogilvie, A Rapp, DG Bachrach, R Mullins, J Harvey
Journal of Personal Selling & Sales Management 37 (1), 11-26, 2017
Frontline service employee compliance with customer special requests
SE Beatty, J Ogilvie, WM Northington, MP Harrison, BB Holloway, S Wang
Journal of Service Research 19 (2), 158-173, 2016
When sales becomes service: The evolution of the professional selling role and an organic model of frontline ambidexterity
DE Hughes, JL Ogilvie
Journal of Service Research 23 (1), 22-32, 2020
When time is sales: the impact of sales manager time allocation decisions on sales team performance
AA Rapp, JA Petersen, DE Hughes, JL Ogilvie
Journal of Personal Selling & Sales Management 40 (2), 132-148, 2020
More than a showroom: Strategies for winning back online shoppers
DG Bachrach, J Ogilvie, A Rapp, J Calamusa
Palgrave Macmillan, 2016
Translating sales effort into service performance: it's an emotional ride
J Ogilvie, A Rapp, R Agnihotri, DG Bachrach
Journal of Personal Selling & Sales Management 37 (2), 100-112, 2017
A holistic perspective of sales research: areas of consideration to develop more comprehensive conceptual and empirical frameworks
A Rapp, C Gabler, J Ogilvie
Journal of Personal Selling & Sales Management 40 (4), 227-233, 2020
Sales leadership icons and models: How comic book superheroes would make great sales leaders
A Rapp, J Ogilvie, DG Bachrach
Business Horizons 58 (3), 261-274, 2015
“Too much” self-efficacy? Understanding the curvilinear consequences of between-person self-efficacy through a moderated-mediation model of perceived proximity and employee effort
DG Bachrach, TL Rapp, AA Rapp, J Ogilvie
Group & Organization Management 48 (6), 1544-1581, 2023
Examining reactive customer engagement strategies in online shopping cart abandonment: A regulatory fit perspective
J Ogilvie, K Lindsey, K Reynolds, WM Northington
Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy …, 2016
CRM and social media
A Rapp, J Ogilvie
The Dark Side of CRM, 76-91, 2015
Beitelspacher Lauren Skinner Perceived Customer Showrooming Behavior and the Effect on Retail Salesperson Self-Efficacy and Performance
R Adam, L Baker Thomas, G Bachrach Daniel, O Jessica
Journal of Retailing 91 (2), 2015
Clusters of 16/32 bit minicomputers in high energy physics experiments at CERN
P Baehler, JO Petersen, J Ogilvie, C Eck, A Lacourt, H Øverås, D Jacobs, ...
Comput. Phys. Commun. 22 (CERN-DD-80-23), 285-292, 1981
Riding the waves or rocking the boat? Benefits and unintended consequences of customer growth strategies
AT Crecelius, JM Lawrence, JL Ogilvie, AA Rapp
Industrial Marketing Management 107, 407-422, 2022
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