| Virtual assistance in any context: A taxonomy of design elements for domain-specific chatbots A Janssen, J Passlick, D Rodríguez Cardona, MH Breitner Business & Information Systems Engineering 62, 211-225, 2020 | 88 | 2020 |
| See you soon again, chatbot? A design taxonomy to characterize user-chatbot relationships with different time horizons M Nißen, D Selimi, A Janssen, DR Cardona, MH Breitner, T Kowatsch, ... Computers in Human Behavior 127, 107043, 2022 | 72 | 2022 |
| Why do Chatbots fail? A Critical Success Factors Analysis. AHA Janssen, L Grützner, MH Breitner ICIS, 2021 | 54 | 2021 |
| A matter of trust? Examination of chatbot usage in insurance business D Rodríguez Cardona, A Janssen, N Guhr, MH Breitner, J Milde | 40 | 2021 |
| How to Make chatbots productive–A user-oriented implementation framework A Janssen, DR Cardona, J Passlick, MH Breitner International Journal of Human-Computer Studies 168, 102921, 2022 | 21 | 2022 |
| More than FAQ! Chatbot taxonomy for business-to-business customer services A Janssen, D Rodríguez Cardona, MH Breitner International Workshop on Chatbot Research and Design, 175-189, 2020 | 19 | 2020 |
| Why do chatbots fail A Janssen, L Grützner, MH Breitner A critical success factors analysis, 2021 | 12 | 2021 |
| Using Web Analytics Data: A Participatory Design Model for Individual Web Traffic Report Development AHA Janssen, J Passlick, MH Breitner | 2 | 2019 |
| Contributions to chatbots and digital analytics in industry A Janssen Hannover: Institutionelles Repositorium der Leibniz Universität Hannover, 2022 | 1 | 2022 |
| We Know Your Personality!: An Automated Personality Mining Approach on Twitter Data M Klebansky, A Janssen, MH Breitner Institut für Wirtschaftsinformatik, Leibniz Universität Hannover, 2021 | 1 | 2021 |
| The role of user involvement: relationship between participatory design and design science research A Janssen, DR Cardona, MH Breitner Institut für Wirtschaftsinformatik, Leibniz Universität Hannover, 2021 | 1 | 2021 |
| Nutzerakzeptanz von Robo-Advisor Systemen für das digitale Investitionsmanagement in Deutschland DR Cardona, A Janssen, J Uphaus, J Fischer, MH Breitner Institut für Wirtschaftsinformatik, Leibniz Universität Hannover, 2020 | 1 | 2020 |
| IWI Discussion Paper Series# 97 (March 08, 2021) A Janssen, DR Cardona | | |
Michael Hans BreitnerFull Professor, Information Systems, Operations Research and Energy/Mobility Research, LeibnizVerified email at iwi.uni-hannover.de
