| On exchange rate unification JM Fleming the economic Journal 81 (323), 467-488, 1971 | 735 | 1971 |
| Human sigma: Managing the employee-customer encounter JH Fleming, J Asplund Simon and Schuster, 2007 | 465 | 2007 |
| Manage your human sigma JH Fleming, C Coffman, JK Harter Harvard business review 83 (7), 106, 2005 | 455 | 2005 |
| Multiple audience problem: A strategic communication perspective on social perception. JH Fleming, JM Darley, JL Hilton, BA Kojetin Journal of personality and social psychology 58 (4), 593, 1990 | 145 | 1990 |
| Dispelling negative expectancies: The impact of interaction goals and target characteristics on the expectancy confirmation process JM Darley, JH Fleming, JL Hilton, WB Swann Jr Journal of Experimental Social Psychology 24 (1), 19-36, 1988 | 115 | 1988 |
| Dispelling negative expectancies: The impact of interaction goals and target characteristics on the expectancy confirmation process JM Darley, JH Fleming, JL Hilton, WB Swann Jr Journal of Experimental Social Psychology 24 (1), 19-36, 1988 | 115 | 1988 |
| Where employee engagement happens JH Fleming, J Asplund The Gallup Management Journal 3 (1), 2007 | 84 | 2007 |
| Mixed messages: The multiple audience problem and strategic communication JH Fleming, JM Darley Social cognition 9 (1), 25-46, 1991 | 74 | 1991 |
| Perceiving choice and constraint: The effects of contextual and behavioral cues on attitude attribution. JH Fleming, JM Darley Journal of personality and social psychology 56 (1), 27, 1989 | 74 | 1989 |
| Multiple-audience problems, tactical communication, and social interaction: A relational-regulation perspective JH Fleming Advances in experimental social psychology 26, 215-292, 1994 | 50 | 1994 |
| Between a rock and a hard place: Self-concept regulating and communicative properties of distancing behaviors. JH Fleming, LA Rudman Journal of Personality and Social Psychology 64 (1), 44, 1993 | 46 | 1993 |
| Customer satisfaction doesn’t count WJ McEwen, JH Fleming Gallup Management Journal 13, 1-4, 2003 | 39 | 2003 |
| Gender differences in human-computer interaction CW Huff, JH Fleming, J Cooper In search of gender free paradigms for computer science education, 19-32, 1992 | 36 | 1992 |
| New index shows least-, most-accepting countries for migrants N Esipova, J Fleming, J Ray | 33 | 2018 |
| DATA-SURVEY: Migrant Acceptance Index: a global examination of the relationship between interpersonal contact and attitudes toward migrants JH Fleming, N Esipova, A Pugliese, J Ray, R Srinivasan Border Crossing 8 (1), 103-132, 2018 | 30 | 2018 |
| The Purposeful-Action Sequence and the" Illusion of Control" The Effects of Foreknowledge and Target Involvement on Observers' Judgments of Others' Control Over Random Events JH Fleming, JM Darley Personality and Social Psychology Bulletin 16 (2), 346-357, 1990 | 27 | 1990 |
| Perceiving intention in constrained behavior: The role of purposeful and constrained action cues in correspondence bias effects J Fleming, JM Darley Unpublished manuscript), Princeton University, Princeton, NJ, 1986 | 22 | 1986 |
| Relating employee engagement and customer loyalty to business outcomes in the retail industry JH Fleming The Gallup Research Journal 3 (1), 103-115, 2000 | 20 | 2000 |
| HumanSigma: A meta-analysis of the relationship between employee engagement, customer engagement and financial performance JK Harter, JW Asplund, JH Fleming The Gallup Management Journal, 1-8, 2004 | 19 | 2004 |
| Marcus: On exchange rate unification J Fleming Economic Journal 81, 467-488, 1971 | 19 | 1971 |
