| The value of self-service A Scherer, NV Wünderlich, F Von Wangenheim MIS quarterly 39 (1), 177-200, 2015 | 340 | 2015 |
| Re-placing place in marketing: A resource-exchange place perspective MS Rosenbaum, C Kelleher, M Friman, P Kristensson, A Scherer Journal of Business Research 79, 281-289, 2017 | 90 | 2017 |
| Branding access offers: the importance of product brands, ownership status, and spillover effects to parent brands C Baumeister, A Scherer, FV Wangenheim Journal of the Academy of Marketing Science 43, 574-588, 2015 | 75 | 2015 |
| Rise of the machines: Delegating decisions to autonomous AI C Candrian, A Scherer Computers in Human Behavior 134, 107308, 2022 | 50 | 2022 |
| Wenn Algorithmen für uns entscheiden: Chancen und Risiken der künstlichen Intelligenz M Christen, C Mader, J Čas, T Abou-Chadi, A Bernstein, NB Binder, ... vdf Hochschulverlag AG, 2020 | 22 | 2020 |
| Consideration of factors influencing the time of launching new products C Hepperle, S Langer, A Scherer, P Schwetz, U Lindemann DS 60: Proceedings of DESIGN 2010, the 11th International Design Conference …, 2010 | 15 | 2010 |
| Kundenintegration bei internationalen Dienstleistungen. Theoretische Einordnung, Motive und Herausforderungen A Scherer, M Zimmer, F Wangenheim Management internationaler Dienstleistungen mit 3K: Konfiguration …, 2009 | 5 | 2009 |
| Re-Placing Place in Marketing: A Formal Theory of Place M Rosenbaum, C Kelleher, M Friman, P Kristensson, A Scherer Journal of Business Research, forthcoming, 2017 | 4 | 2017 |
| Service With a Smile Or Screen? How Replacing Personnel With Machines Affects Customers’ Satisfaction With a Service A Scherer, F v. Wangenheim Association for Consumer Research 42, 662-663, 2014 | 4 | 2014 |
| Sharing Data for Social Good: From Uninformed Consent to Misinformed Dissent C Wenzel, A Scherer Available at SSRN 4407097, 2023 | 3 | 2023 |
| Die Wörtersammler C Scherer BoD–Books on Demand, 2023 | 2 | 2023 |
| Reactance to Human versus Artificial Intelligence: Why Positive and Negative Information from Human and Artificial Agents Leads to Different Responses C Candrian, A Scherer Available at SSRN 4397618, 2023 | 1 | 2023 |
| Wie mit künstlicher Intelligenz umgehen? Die Gesellschaft begegnet der Digitalisierung teilweise mit tiefem Misstrauen. Um die Chancen der künstlichen Intelligenz für die … C Mader, J Cas, A Scherer Die Volkswirtschaft 2020 (8-9), 53-55, 2020 | 1 | 2020 |
| Reading Between the Lines: A Refined Methodology for Measuring Language Style Matching in Conversations S Arnet, A Scherer, F von Wangenheim Available at SSRN 4790188, 2024 | | 2024 |
| How Terminology Affects Users’ Responses to System Failures C Candrian, A Scherer Human factors, 00187208231202572, 2023 | | 2023 |
| It Is Really About How: Conversational Style Matching for Successful Customer-Agent Interactions SP Arnet, A Scherer, F von Wangenheim Frontiers in Service Conference (2023), 2023 | | 2023 |
| You & AI: Alles über Künstliche Intelligenz und wie sie unser Leben prägt A Scherer, C Candrian BoD–Books on Demand, 2023 | | 2023 |
| Everybody is Selling AI Nowadays!: How Terminology Affects Users Responses to System Failures C Candrian, A Scherer How Terminology Affects Users Responses to System Failures (March 23, 2023), 2023 | | 2023 |
| Sharing Data for Social Good: From Uninformed Consent to Misinformed Dissent (preprint) C Wenzel, A Scherer | | 2023 |
| Machine Talk and Human Conversations: Implications for Business, Consumers, & Society PM Fischer, A Scherer, B Schmitt | | 2022 |
Florian v. WangenheimProfessor of Technology Marketing, D-MTEC, ETH ZürichBestätigte E-Mail-Adresse bei ethz.ch
