Dhruv Grewal
Dhruv Grewal
Professor of Marketing & Toyota Chair of Commerce and Electronic Business, Babson College
Bestätigte E-Mail-Adresse bei babson.edu - Startseite
Titel
Zitiert von
Zitiert von
Jahr
Effects of Price, Brand, and Store Information on Buyers' Product Evaluations
WB Dodds, DG Kent, B Monroe
Journal of Marketing Research, 1991
74681991
Retailing management
M Levy, BA Weitz, D Grewal
Irwin/McGraw-Hill, 2014
3668*2014
Factors influencing the effectiveness of relationship marketing: A meta-analysis
RW Palmatier, RP Dant, D Grewal, KR Evans
Journal of marketing 70 (4), 136-153, 2006
31062006
The influence of multiple store environment cues on perceived merchandise value and patronage intentions
J Baker, A Parasuraman, D Grewal, GB Voss
Journal of marketing 66 (2), 120-141, 2002
29152002
The impact of technology on the quality-value-loyalty chain: a research agenda
A Parasuraman, D Grewal
Journal of the academy of marketing science 28 (1), 168-174, 2000
26182000
The Effects of Price-Comparison Advertising on Buyers’ Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions,”
r Grewal,Dhruv, Monroe, Kent b., Krishnan
Journal of Marketing 62 (2), 46-60, 0
2395*
The influence of store environment on quality inferences and store image
J Baker, D Grewal, A Parasuraman
Journal of the academy of marketing science 22 (4), 328-339, 1994
21871994
The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions
D Grewal, R Krishnan, J Baker, NA Borin
Journal of retailing 74 (3), 331, 1998
19321998
An experimental approach to making retail store environmental decisions.
J Baker, LM Grewal, Dhruv
Journal of retailing, 1992
17951992
Understanding service convenience
LL Berry, K Seiders, D Grewal
Journal of marketing 66 (3), 1-17, 2002
16392002
Customer experience management in retailing: An organizing framework
D Grewal, M Levy, V Kumar
Journal of retailing 85 (1), 1-14, 2009
14312009
Marketing research
A Parasuraman, D Grewal, R Krishnan
Cengage Learning, 2006
13942006
Assessing the predictive validity of two methods of measuring self-image congruence
MJ Sirgy, D Grewal, TF Mangleburg, J Park, KS Chon, CB Claiborne, ...
Journal of the academy of marketing science 25 (3), 229, 1997
11981997
Challenges and opportunities in multichannel customer management
SA Neslin, D Grewal, R Leghorn, V Shankar, ML Teerling, JS Thomas, ...
Journal of service research 9 (2), 95-112, 2006
11752006
Do satisfied customers buy more? Examining moderating influences in a retailing context
K Seiders, GB Voss, D Grewal, AL Godfrey
Journal of marketing 69 (4), 26-43, 2005
11012005
Consumer satisfaction and perceived quality: complementary or divergent constructs?
JB Gotlieb, D Grewal, SW Brown
Journal of applied psychology 79 (6), 875, 1994
11001994
The roles of price, performance, and expectations in determining satisfaction in service exchanges
GB Voss, A Parasuraman, D Grewal
Journal of marketing 62 (4), 46-61, 1998
10111998
Customer experience management in retailing: understanding the buying process
NM Puccinelli, RC Goodstein, D Grewal, R Price, P Raghubir, D Stewart
Journal of retailing 85 (1), 15-30, 2009
10022009
Determinants of online channel use and overall satisfaction with a relational, multichannel service provider
MM Montoya-Weiss, GB Voss, D Grewal
Journal of the academy of marketing Science 31 (4), 448-458, 2003
9482003
A comparative longitudinal analysis of theoretical perspectives of interorganizational relationship performance
RW Palmatier, RP Dant, D Grewal
Journal of marketing 71 (4), 172-194, 2007
8992007
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