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Xiaoni Zhang
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A consumer perspective of e-service quality
X Zhang, VR Prybutok
IEEE transactions on Engineering Management 52 (4), 461-477, 2005
4462005
Exploring the potential effects of emoticons
AH Huang, DC Yen, X Zhang
Information & Management 45 (7), 466-473, 2008
3822008
Latent semantic analysis: five methodological recommendations
N Evangelopoulos, X Zhang, VR Prybutok
European Journal of Information Systems 21, 70-86, 2012
3182012
Modeling influences on impulse purchasing behaviors during online marketing transactions
X Zhang, VR Prybutok, D Strutton
Journal of Marketing Theory and Practice 15 (1), 79-89, 2007
2752007
Evaluating leadership, IT quality, and net benefits in an e-government environment
VR Prybutok, X Zhang, SD Ryan
Information & Management 45 (3), 143-152, 2008
2582008
Measuring IS system service quality with SERVQUAL: Users' perceptions of relative importance of the five SERVPERF dimensions
H Landrum, VR Prybutok, X Zhang, DA Peak
Informing science 12, 17, 2009
2172009
A comparison of Magal's service quality instrument with SERVPERF
H Landrum, VR Prybutok, X Zhang
Information & Management 44 (1), 104-113, 2007
2172007
The role of virtual communities as shopping reference groups
I Pentina, VR Prybutok, X Zhang
Journal of Electronic Commerce Research 9 (2), 114, 2008
1882008
Information quality of commercial web site home pages: An explorative analysis
X Zhang, K Keeling, R Pavur
ICIS 2000 Proceedings, 16, 2000
1772000
The role of impulsiveness in a TAM-based online purchasing behavior
X Zhang, VR Prybutok, CE Koh
Information Resources Management Journal (IRMJ) 19 (2), 54-68, 2006
1732006
Measuring e-government readiness
CE Koh, VR Prybutok, X Zhang
Information & management 45 (8), 540-546, 2008
1192008
An empirical study of factors affecting e-service satisfaction
X Zhang, V Prybutok, A Huang
Human systems management 25 (4), 279-291, 2006
1122006
How the mobile communication markets differ in China, the US, and Europe
X Zhang, VR Prybutok
Communications of the ACM 48 (3), 111-114, 2005
942005
SERVCESS: A parsimonious instrument to measure service quality and information system success
H Landrum, VR Prybutok, LA Kappelman, X Zhang
Quality Management Journal 15 (3), 17-25, 2008
812008
What do consumers really know about spyware?
X Zhang
Communications of the ACM 48 (8), 44-48, 2005
752005
The moderating effect of occupation on the perception of information services quality and success
H Landrum, VR Prybutok, X Zhang
Computers & Industrial Engineering 58 (1), 133-142, 2010
722010
Assessing the effectiveness of the Malcolm Baldrige National Quality Award model with municipal government
V Prybutok, X Zhang, D Peak
Socio-economic planning sciences 45 (3), 118-129, 2011
652011
Examining the merits of usefulness versus use in an information service quality and information system success web-based model
HT Landrum, VR Prybutok, D Strutton, X Zhang
Information Resources Management Journal (IRMJ) 21 (2), 1-17, 2008
642008
Perceived obsolescence, organizational embeddedness, and turnover of it workers: an empirical study
X Zhang, SD Ryan, VR Prybutok, L Kappelman
ACM SIGMIS Database: the DATABASE for Advances in Information Systems 43 (4 …, 2012
542012
A model of the relationship among consumer trust, web design and user attributes
X Zhang, VR Prybutok, S Ryan, R Pavur
Journal of Organizational and End User Computing (JOEUC) 21 (2), 44-66, 2009
542009
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