| The value of customer cocreated knowledge during the innovation process D Mahr, A Lievens, V Blazevic Journal of Product Innovation Management 31 (3), 599-615, 2014 | 521 | 2014 |
| Managing innovation through customer coproduced knowledge in electronic services: An exploratory study V Blazevic, A Lievens Journal of the academy of marketing science 36, 138-151, 2008 | 431 | 2008 |
| Communal service delivery: How customers benefit from participation in firm-hosted virtual P3 communities UM Dholakia, V Blazevic, C Wiertz, R Algesheimer Journal of service research 12 (2), 208-226, 2009 | 419 | 2009 |
| Generating sales while providing service: A study of customer service representatives' ambidextrous behavior C Jasmand, V Blazevic, K De Ruyter Journal of Marketing 76 (1), 20-37, 2012 | 411 | 2012 |
| Generating sales while providing service: A study of customer service representatives' ambidextrous behavior C Jasmand, V Blazevic, K De Ruyter Journal of Marketing 76 (1), 20-37, 2012 | 411 | 2012 |
| Beyond traditional word‐of‐mouth: An expanded model of customer‐driven influence V Blazevic, W Hammedi, I Garnefeld, RT Rust, T Keiningham, ... Journal of Service Management 24 (3), 294-313, 2013 | 327 | 2013 |
| Learning during the new financial service innovation process: antecedents and performance effects V Blazevic, A Lievens Journal of business research 57 (4), 374-391, 2004 | 317 | 2004 |
| Leveraging value in multi-stakeholder innovation networks: A process framework for value co-creation and capture C Reypens, A Lievens, V Blazevic Industrial marketing management 56, 40-50, 2016 | 293 | 2016 |
| Cross-cultural differences in the effect of received word-of-mouth referral in relational service exchange JH Schumann, F Wangenheim, A Stringfellow, Z Yang, V Blazevic, ... Journal of International Marketing 18 (3), 62-80, 2010 | 166 | 2010 |
| Drivers of trust in relational service exchange: understanding the importance of cross-cultural differences JH Schumann, F Wangenheim, A Stringfellow, Z Yang, S Praxmarer, ... Journal of Service Research 13 (4), 453-468, 2010 | 149 | 2010 |
| Hybrid Orchestration in Multi-stakeholder Innovation Networks: Practices of mobilizing multiple, diverse stakeholders across organizational boundaries C Reypens, A Lievens, V Blazevic Organization Studies 42 (1), 61-83, 2021 | 145 | 2021 |
| GOSIP in cyberspace: Conceptualization and scale development for general online social interaction propensity V Blazevic, C Wiertz, J Cotte, K De Ruyter, DI Keeling Journal of Interactive Marketing 28 (2), 87-100, 2014 | 114 | 2014 |
| Augmenting human innovation teams with artificial intelligence: Exploring transformer‐based language models SG Bouschery, V Blazevic, FT Piller Journal of Product Innovation Management 40 (2), 139-153, 2023 | 113 | 2023 |
| Antecedents of project learning and time‐to‐market during new mobile service development V Blazevic, A Lievens, E Klein International Journal of Service Industry Management 14 (1), 120-147, 2003 | 96 | 2003 |
| Dark side or bright light: destructive and constructive deviant content in consumer ideation contests A Gatzweiler, V Blazevic, FT Piller Journal of Product Innovation Management 34 (6), 772-789, 2017 | 93 | 2017 |
| Logistics innovation development: a micro-level perspective A da Mota Pedrosa, V Blazevic, C Jasmand International Journal of Physical Distribution & Logistics Management 45 (4 …, 2015 | 67 | 2015 |
| Customer demotion in hierarchical loyalty programmes G van Berlo, J Bloemer, V Blazevic The Service Industries Journal 34 (11), 922-937, 2014 | 24 | 2014 |
| The TRISEC framework for optimizing conversational agent design across search, experience and credence service contexts V Blazevic, K Sidaoui Journal of Service Management 33 (4/5), 733-746, 2022 | 16 | 2022 |
| Paradoxes of implementing digital manufacturing systems: A longitudinal study of digital innovation projects for disruptive change L Moschko, V Blazevic, FT Piller Journal of Product Innovation Management 40 (4), 506-529, 2023 | 10 | 2023 |
| Managing digital transformation: Comprehending digitalization tensions for driving disruptive change L Moschko, V Blazevic, FT Piller Academy of Management Proceedings 2020 (1), 17397, 2020 | 6 | 2020 |
