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Martha Kyrillidou
Martha Kyrillidou
U. of Illinois at Urbana-Champaign & QualityMetrics, LLC
Bestätigte E-Mail-Adresse bei qualitymetricsllc.com - Startseite
Titel
Zitiert von
Zitiert von
Jahr
Concurrent validity of LibQUAL+™ scores: what do LibQUAL+™ scores measure?
B Thompson, C Cook, M Kyrillidou
The Journal of Academic Librarianship 31 (6), 517-522, 2005
1422005
ARL Index and other validity correlates of LibQUAL+ scores
FM Heath, C Cook, M Kyrillidou, B Thompson
portal: Libraries and the Academy 2 (1), 27-42, 2002
1252002
From input and output measures to quality and outcome measures, or, from the user in the life of the library to the library in the life of the user
M Kyrillidou
The Journal of Academic Librarianship 28 (1-2), 42-46, 2002
1242002
The evolution of measurement and evaluation of libraries: a perspective from the Association of Research Libraries
M Kyrillidou, C Cook
Library Trends 56 (4), 888-909, 2008
982008
ARL Statistics, 2004-05: A Compilation of Statistics from the One Hundred and Twenty-Three Members of the Association of Research Libraries.
M Kyrillidou, M Young
Association of Research Libraries, 2006
962006
Developing the DigiQUAL protocol for digital library evaluation
M Kyrillidou, S Giersch
Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries …, 2005
882005
The new library user in Sweden: A LibQUAL+™ study at Lund University
M Kyrillidou, AC Persson
Performance Measurement and Metrics 7 (1), 45-53, 2006
862006
Library users’ service desires: A LibQUAL+ study
B Thompson, M Kyrillidou, C Cook
The Library Quarterly 78 (1), 1-18, 2008
852008
When the evidence is not enough: Organizational factors that influence effective and successful library assessment
S Hiller, M Kyrillidou, J Self
Performance Measurement and Metrics 9 (3), 223-230, 2008
812008
Revisiting outcomes assessment in higher education
P Hernon, RE Dugan, C Schwartz
Libraries Unlimited, 2006
792006
Research library trends: ARL statistics
M Kyrillidou
Journal of academic librarianship 26 (6), 427-437, 2000
772000
Developing a values scorecard
J Stephen Town, M Kyrillidou
Performance Measurement and Metrics 14 (1), 7-16, 2013
762013
User library service expectations in health science vs. other settings: a LibQUAL+® Study
B Thompson, M Kyrillidou, C Cook
Health Information & Libraries Journal 24, 38-45, 2007
692007
An overview of performance measures in higher education and libraries
M Kyrillidou
Journal of Library Administration 35 (4), 7-18, 2001
662001
Item sampling in service quality assessment surveys to improve response rates and reduce respondent burden: The “LibQUAL+® Lite” example
B Thompson, M Kyrillidou, C Cook
Performance Measurement and Metrics 10 (1), 6-16, 2009
602009
Emerging tools for evaluating digital library services: conceptual adaptations of LibQUAL+ and CAPM
M Lorie, M Kyrillidou, N Flores, GS Choudhury, D Webster, F Heath, ...
Journal of Digital Information, 2003
532003
ClimateQUAL™: Organizational climate and diversity assessment
M Kyrillidou, C Lowry, P Hanges, J Aiken, K Justh
512009
Stability of library service quality benchmarking norms across time and cohorts: A LIBQUAL+ TM study
B Thompson, C Cook, M Kyrillidou
School of Communication & Information, Nanyang Technological University, 2006
502006
Libraries act on their LibQUAL+ findings: from data to action
FM Heath, M Kyrillidou, C Askew
Routledge, 2014
492014
Measuring service quality
M Kyrillidou
University of Illinois, Graduate School of Libr. and Information Science, 2001
472001
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