Maxwell Drain
Maxwell Drain
Press Ganey Associates, Inc.
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Cited by
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What is" special" about face perception?
MJ Farah, KD Wilson, M Drain, JN Tanaka
Psychological review 105 (3), 482, 1998
What causes the face inversion effect?
MJ Farah, JW Tanaka, HM Drain
Journal of Experimental Psychology: Human perception and performance 21 (3), 628, 1995
The inverted face inversion effect in prosopagnosia: Evidence for mandatory, face-specific perceptual mechanisms
MJ Farah, KD Wilson, HM Drain, JR Tanaka
Vision research 35 (14), 2089-2093, 1995
Addressing patients’ emotional and spiritual needs
PA Clark, M Drain, MP Malone
The Joint Commission Journal on Quality and Safety 29 (12), 659-670, 2003
Quality improvement in primary care and the importance of patient perceptions
M Drain
The Journal of ambulatory care management 24 (2), 30-46, 2001
Patient perceptions of quality in discharge instruction
PA Clark, M Drain, SB Gesell, DM Mylod, DO Kaldenberg, J Hamilton
Patient Education and Counseling 59 (1), 56-68, 2005
Verbal and spatial working memory in humans
J Jonides, PA Reuter-Lorenz, EE Smith, E Awh, LL Barnes, M Drain, ...
Psychology of learning and motivation 35, 43-88, 1996
State nursing shortages and patient satisfaction: more RNs—better patient experiences
PA Clark, K Leddy, M Drain, D Kaldenberg
Journal of nursing care quality 22 (2), 119-127, 2007
Vertical orienting control: evidence for attentional bias and" neglect" in the intact brain.
M Drain, PA Reuter-Lorenz
Journal of Experimental Psychology: General 125 (2), 139, 1996
Reducing patient suffering through compassionate connected care
C Dempsey, S Wojciechowski, E McConville, M Drain
JONA: The Journal of Nursing Administration 44 (10), 517-524, 2014
Measuring experience from the patient’s perspective: Implications for national initiatives
M Drain, PA Clark
J Healthc Qual 26, W4-W16, 2004
Patient-derived information: Satisfaction with care in acute and post-acute care environments
DO Kaldenberg, DE Mylod, M Drain
Measuring and managing health care quality, 469-489, 2003
Test of a web and paper employee satisfaction survey: Comparison of respondents and non-respondents
SB Gesell, M Drain, MP Sullivan
International Journal of Internet Science 2 (1), 45-58, 2007
Object-centered attentional biases in the intact brain
PA Reuter-Lorenz, M Drain, C Hardy-Morais
Journal of Cognitive Neuroscience 8 (6), 540-550, 1996
Building patient loyalty and trust: the role of patient satisfaction
M Drain, DO Kaldenberg
Group Practice Journal 48, 32-35, 1999
Elderly inpatients' priorities for acute care service quality
P Alexander Clark, DO Kaldenberg, M Drain, RJ Wolosin
International Journal of Health Care Quality Assurance 17 (2), 92-104, 2004
Hospital-level correlation between clinical and service quality performance for heart failure treatment
SB Gesell, PA Clark, DE Mylod, RJ Wolosin, M Drain, P Lanser, MF Hall
The Journal for Healthcare Quality (JHQ) 27 (6), 33-44, 2005
Object-centered neglect for letters: Do informational asymmetries play a role?
M Drain, PA Reuter-Lorenz
Neuropsychologia 35 (4), 445-456, 1997
Return on investment in satisfaction measurement and improvement
PA Clark, M Drain, MP Malone
Unpublished paper, Press Ganey Associates, South Bend, IN, 2005
Consumerism and patient satisfaction. Foreword.
M Drain
The Journal of Ambulatory Care Management 26 (2), 96-99, 2003
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