| Towards Designing a Conversation Mining System for Customer Service Chatbots D Schloß, U Gnewuch, A Maedche International Conference on Information Systems (ICIS 2022), 2022 | 7 | 2022 |
| Designing a Context-Aware Chatbot for Product Configuration T Niederer, D Schloss, N Christensen International Workshop on Chatbot Research (CONVERSATIONS 2022), 2022 | 6 | 2022 |
| Towards Designing a NLU Model Improvement System for Customer Service Chatbots D Schloß, U Gnewuch, A Maedche | 2 | 2023 |
| Conversation Mining for Customer Service Chatbots D Schloss, U Gnewuch International Workshop on Chatbot Research (CONVERSATIONS 2022), 2022 | 2 | 2022 |
| “Was this answer helpful?”–A Taxonomy for Feedback Mechanisms in Customer Service Chatbots D Schloß, S Haug, A Mädche | | 2024 |
| Chatbot Analytics mittels Betriebsdaten D Schloß, U Gnewuch, A Maedche Robotik in der Wirtschaftsinformatik, 167-192, 2023 | | 2023 |
| Designing a Conversation Mining System for Customer Service Chatbots. D Schloß, JDG Espitia, U Gnewuch ECIS, 2023 | | 2023 |
| AIS Electronic Library (AISeL) D Schloß, U Gnewuch, A Maedche | | |
Ulrich GnewuchUniversity of PassauVerified email at uni-passau.de
