| From data to value: A nine-factor framework for data-based value creation in information-intensive services C Lim, KH Kim, MJ Kim, JY Heo, KJ Kim, PP Maglio International journal of information management 39, 121-135, 2018 | 263 | 2018 |
| Identification of critical quality dimensions for continuance intention in mHealth services: Case study of onecare service KH Kim, KJ Kim, DH Lee, MG Kim International Journal of Information Management 46, 187-197, 2019 | 139 | 2019 |
| Using data to advance service: managerial issues and theoretical implications from action research C Lim, MJ Kim, KH Kim, KJ Kim, PP Maglio Journal of Service Theory and Practice 28 (1), 99-128, 2018 | 100 | 2018 |
| Customer process management: A framework for using customer-related data to create customer value C Lim, MJ Kim, KH Kim, KJ Kim, P Maglio Journal of Service Management 30 (1), 105-131, 2018 | 69 | 2018 |
| Ethical issues of digital twins for personalized health care service: preliminary mapping study P Huang, K Kim, M Schermer Journal of Medical Internet Research 24 (1), e33081, 2022 | 37 | 2022 |
| Multi-factor service design: identification and consideration of multiple factors of the service in its design process C Lim, KH Kim, MJ Kim, KJ Kim Service Business 13, 51-74, 2019 | 29 | 2019 |
| Evaluating servicescape designs using a VR-based laboratory experiment: A case of a Duty-free Shop RH Kwon, KJ Kim, KH Kim, YS Hong, B Kim Journal of Retailing and Consumer Services 26, 32-40, 2015 | 28 | 2015 |
| Toward smarter service systems through service-oriented data analytics CH Lim, PP Maglio, KJ Kim, MJ Kim, KH Kim 2016 IEEE 14th International Conference on Industrial Informatics (INDIN …, 2016 | 25 | 2016 |
| Dynamic digital twin: Diagnosis, treatment, prediction, and prevention of disease during the life course ST Mulder, AH Omidvari, AJ Rueten-Budde, PH Huang, KH Kim, B Bais, ... Journal of Medical Internet Research 24 (9), e35675, 2022 | 12 | 2022 |
| Data-driven approach to dual service failure monitoring from negative online reviews: managerial perspective J Joung, KH Kim, K Kim SAGE Open 11 (1), 2158244020988249, 2021 | 11 | 2021 |
| Driving risk assessment using non-negative matrix factorization with driving behavior records H Seo, J Shin, KH Kim, C Lim, J Bae IEEE Transactions on Intelligent Transportation Systems 23 (11), 20398-20412, 2022 | 9 | 2022 |
| Development of a lifelogs-based daily wellness score to advance a smart wellness service KH Kim, KJ Kim, C Lim, JY Heo Service Science 10 (4), 408-422, 2018 | 8 | 2018 |
| Approach to derive golden paths based on machine sequence patterns in multistage manufacturing process CH Lee, DH Lee, YM Bae, SH Choi, KH Kim, KJ Kim Journal of Intelligent Manufacturing 33, 167-183, 2022 | 7 | 2022 |
| Association between thyroid function and heart rate monitored by wearable devices in patients with hypothyroidism KH Kim, J Lee, CH Ahn, HW Yu, JY Choi, HY Lee, WW Lee, JH Moon Endocrinology and Metabolism 36 (5), 1121, 2021 | 3 | 2021 |
| Missing-data handling methods for lifelogs-based wellness index estimation: Comparative analysis with panel data KH Kim, KJ Kim JMIR Medical Informatics 8 (12), e20597, 2020 | 3 | 2020 |
| Development of service concepts that utilize health-related data: A case study with the National Health Insurance Service of South Korea KJ Kim, C Lim, KH Kim, SH Kang, H You, CH Jun, SA Shin, DS Choo, ... IISE Transactions on Healthcare Systems Engineering 8 (4), 237-249, 2018 | 3 | 2018 |
| Designing for dynamic stability in an uncertain world: A media content study of the aviation industry E Kim, S Beckman, KH Kim, S Santema | 2 | 2022 |
| Analysis of the COVID-19 Pandemic-Driven Effect Changes of Quality Factors on Customer Satisfaction in Korean Police Civil Affairs Service SK Yeo, JH Lee, WJ Choi, KH Kim Journal of Korean Society for Quality Management 51 (1), 67-78, 2023 | 1 | 2023 |
| Advancing Design Approaches through Data-Driven Techniques: Patient Community Journey Mapping Using Online Stories and Machine Learning. J Jung, KH Kim, T Peters, D Snelders, M Kleinsmann International Journal of Design 17 (2), 2023 | | 2023 |
| Identification of the Critical Quality Factors for Continuance Intention of Mobile Disease Management Service: Case Study on a Thyroid Disease Management Service Y Ha, J Lee, K Shin, JH Moon, KH Kim Journal of the Korean Institute of Industrial Engineers 49 (2), 187-197, 2023 | | 2023 |
Chiehyeon LimDepartment of Industrial Engineering, UNISTVerified email at unist.ac.kr
