| Using partial least squares in operations management research: A practical guideline and summary of past research DX Peng, F Lai Journal of operations management 30 (6), 467-480, 2012 | 1908 | 2012 |
| How quality, value, image, and satisfaction create loyalty at a Chinese telecom F Lai, M Griffin, BJ Babin Journal of business research 62 (10), 980-986, 2009 | 1407 | 2009 |
| Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers J Hutchinson, F Lai, Y Wang Tourism management 30 (2), 298-308, 2009 | 891 | 2009 |
| The information technology capability of third‐party logistics providers: a resource‐based view and empirical evidence from China F Lai, D Li, Q Wang, X Zhao Journal of supply chain management 44 (3), 22-38, 2008 | 316 | 2008 |
| An empirical assessment and application of SERVQUAL in mainland China's mobile communications industry F Lai, J Hutchinson, D Li, C Bai International Journal of Quality & Reliability Management 24 (3), 244-262, 2007 | 293 | 2007 |
| A trust model for online peer-to-peer lending: a lender’s perspective D Chen, F Lai, Z Lin Information Technology and Management 15, 239-254, 2014 | 279 | 2014 |
| An examination of the nature of trust in logistics outsourcing relationship: empirical evidence from China Y Tian, F Lai, F Daniel Industrial Management & Data Systems 108 (3), 346-367, 2008 | 210 | 2008 |
| The impact of supply chain integration on mass customization capability: an extended resource-based view F Lai, M Zhang, DMS Lee, X Zhao IEEE Transactions on Engineering Management 59 (3), 443-456, 2012 | 199 | 2012 |
| Institutional theory and environmental pressures: The moderating effect of market uncertainty on innovation and firm performance Z Chu, J Xu, F Lai, BJ Collins IEEE Transactions on Engineering Management 65 (3), 392-403, 2018 | 189 | 2018 |
| The impact of information technology on the competitive advantage of logistics firms in China F Lai, X Zhao, Q Wang Industrial Management & Data Systems 106 (9), 1249-1271, 2006 | 189 | 2006 |
| Customer pressure and green innovations at third party logistics providers in China: The moderation effect of organizational culture Z Chu, L Wang, F Lai The International Journal of Logistics Management 30 (1), 57-75, 2019 | 170 | 2019 |
| Fighting identity theft: The coping perspective F Lai, D Li, CT Hsieh Decision Support Systems 52 (2), 353-363, 2012 | 146 | 2012 |
| Supply Chain Quality Integration: A Global Empirical Study B Huo, X Zhao, F Lai IEEE Transactions on Engineering Management 61 (1), 38-51, 2014 | 142* | 2014 |
| Strategic postures of third‐party logistics providers in mainland China Q Wang, K Zantow, F Lai, X Wang International Journal of Physical Distribution & Logistics Management 36 (10 …, 2006 | 139 | 2006 |
| Relational governance and opportunism in logistics outsourcing relationships: empirical evidence from China F Lai, Y Tian, B Huo International Journal of Production Research 50 (9), 2501-2514, 2012 | 137 | 2012 |
| Radio frequency identification (RFID) in China: opportunities and challenges F Lai, J Hutchinson, G Zhang International Journal of Retail & Distribution Management 33 (12), 905-916, 2005 | 125 | 2005 |
| Continuous usage intention of Internet banking: a commitment-trust model Y Yuan, F Lai, Z Chu Information Systems and e-Business Management 17, 1-25, 2019 | 121 | 2019 |
| Market orientation, ownership type, and e‐business assimilation: evidence from Chinese firms D Li, PYK Chau, F Lai Decision Sciences 41 (1), 115-145, 2010 | 117 | 2010 |
| The role of trust, commitment, and learning orientation on logistic service effectiveness Y Yuan, B Feng, F Lai, BJ Collins Journal of Business Research 93, 37-50, 2018 | 113 | 2018 |
| Gender discrimination in online peer-to-peer credit lending: evidence from a lending platform in China D Chen, X Li, F Lai Electronic Commerce Research 17, 553-583, 2017 | 113 | 2017 |
