| Understanding determinants of consumer mobile health usage intentions, assimilation, and channel preferences A Rai, L Chen, J Pye, A Baird Journal of medical Internet research 15 (8), e149, 2013 | 169 | 2013 |
| How does employee infusion use of CRM systems drive customer satisfaction? Mechanism differences between face-to-face and virtual channels L Chen, JJ Hsieh, A Rai, S Xu Liwei Chen, JJ Po-An Hsieh, and Arun Rai,'How does Intelligent System …, 2021 | 28 | 2021 |
| Cross-national differences in individual knowledge-seeking patterns: A climato-economic contextualization L Chen, JJPA Hsieh, E Van de Vliert, X Huang European Journal of Information Systems 24, 314-336, 2015 | 17 | 2015 |
| Physicians’ online popularity and price premiums for online health consultations: a combined signaling theory and online feedback mechanisms explanation L Chen, A Rai, X Guo | 17 | 2015 |
| Mobile health (mHealth) channel preference: an integrated perspective of approach-avoidance beliefs and regulatory focus L Chen, A Baird, A Rai Journal of the Association for Information Systems 20 (12), 6, 2019 | 16 | 2019 |
| Consumer awareness and use of mobile health services in India: an urban–rural comparison study L Chen, A Rai, G Krishnan | 13 | 2014 |
| How does intelligent system knowledge empowerment yield payoffs? Uncovering the adaptation mechanisms and contingency role of work experience L Chen, JJPA Hsieh, A Rai Information Systems Research 33 (3), 1042-1071, 2022 | 9 | 2022 |
| THE IMPACT OF SERVICE EMPLOYEES’INFUSION USE OF CRM SYSTEMS ON CUSTOMER SATISFACTION IN FACE-TO-FACE AND VIRTUAL CHANNELS L Chen, JJPA Hsieh, A Rai, SX Xu | 1 | |
| Signaling Effects Under Dynamic Capacity in Online Matching Platforms: Evidence from Online Health Consultation Communities L Chen, A Rai, W Chen, X Guo Information Systems Research, 2024 | | 2024 |
| Who Should Grasp Decision-making Authority, Human Or Intelligent System? X Cui, M Keil, L Chen, JJPA Hsieh Academy of Management Proceedings 2021 (1), 15461, 2021 | | 2021 |
| Three Essays on the Empowerment Role of Information Technology in Healthcare Services L Chen | | 2016 |
| Does knowledge empower? An examination of knowledge seeking behavior in multinational corporations L Chen Hong Kong Polytechnic University, 2011 | | 2011 |
| Understanding Cross National Difference in Knowledge Seeking Behavioral Model: A Survival Perspective L Chen, JJ Hsieh, E Van de Vliert, X Huang Vivien Chen, JJ Po-An Hsieh, Xu Huang, and Evert Van de Vliert …, 2009 | | 2009 |
| Techno-Service-Profit Chain: The Impacts of IoT-Enabled Algorithmic Customer Service Systems from an Interdisciplinary Perspective L Chen, JJPA Hsieh, KW Chan | | |
