Frontline Employees’ Acceptance of and Resistance to Service Robots in Stationary Retail–An Exploratory Interview Study P Meyer, JM Jonas, A Roth Journal of Service Management Research 4 (1), 21-34, 2020 | 53 | 2020 |
Service robots in organisational frontlines—A retail managers’ perspective P Meyer, A Roth, K Gutknecht Journal of Retailing and Consumer Services 70, 103173, 2023 | 15 | 2023 |
Exploring Customers' Acceptance of and Resistance to Service robots in stationary Retail-a mixed method Approach. P Meyer, JM Jonas, A Roth ECIS, 2020 | 11 | 2020 |
Humanoide Serviceroboter am PoS. Eine akzeptanzanalytische Untersuchung neuer Formen der Kundeninteraktion P Meyer, P Spreer, K Gutknecht Marketing Review St. Gallen 6 (35), 18-25, 2018 | 9 | 2018 |
Decoding the context of servitization: socio-technical pivots on the journey to service-oriented business models in manufacturing firms J Kurtz, P Meyer, A Roth Production Planning & Control, 2023 | 4 | 2023 |
Managing robotics in retail: a service systems perspective P Meyer Springer Nature, 2022 | 3 | 2022 |
Shake Hands with a Robot: Understanding Frontstage Employees’ Adoption of Service Robots in Retailing P Meyer, P Spreer, K Gutknecht Marketing Review St. Gallen 5, 46-54, 2022 | 2 | 2022 |
Potentiale von Servicerobotern am Point of Sale P Meyer, A Roth, K Gutknecht, KM Möslein Robotik in der Wirtschaftsinformatik, 225-246, 2023 | 1 | 2023 |
Structuring the servitization journey – A socio-technical methodology for developing platform-based smart PSS J Kurtz, P Meyer, N Lugmair, A Roth 10th International Conference on Business Servitization, 115-121, 2023 | | 2023 |
Servitization in Germany – Establishing the context of servitization in manufacturing firms J Kurtz, P Meyer, A Roth 9th International Conference on Business Servitization, 173-180, 2022 | | 2022 |
CH BECK· Vahlen· Munich S Paluch, J Wirtz, N Fukawa, P Meyer, JM Jonas, A Roth, ... | | |