| Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs E Ma, Y Zhang, FZ Xu, D Wang, MS Kim Tourism Management 87, 104356, 2021 | 50 | 2021 |
| Facial recognition check-in services at hotels FZ Xu, Y Zhang, T Zhang, J Wang Journal of Hospitality Marketing & Management 30 (3), 373-393, 2021 | 39 | 2021 |
| Determinants of employee innovation: An open innovation perspective Y Zhang, W Xi, FZ Xu Journal of Hospitality Marketing & Management 31 (1), 97-124, 2022 | 36 | 2022 |
| How does customer cooperation affect employees’ prosocial service behavior in upscale Chinese hotels? An affective social exchange perspective Y Wang, Y Zhang, FZ Xu International Journal of Contemporary Hospitality Management 34 (6), 2071-2091, 2022 | 13 | 2022 |
| A two-path moderated mediation model of customer-driven service innovation FZ Xu, E Ma, Y Zhang Cornell Hospitality Quarterly 64 (4), 525-534, 2023 | 2 | 2023 |
