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Soobin Seo
Soobin Seo
Associate Professor, School of Hospitality Business Management, Carson College of Business
Verified email at wsu.edu
Title
Cited by
Cited by
Year
Virtual reality presence as a preamble of tourism experience: The role of mental imagery
V Bogicevic, S Seo, JA Kandampully, SQ Liu, NA Rudd
Tourism Management 74, 55-64, 2019
4242019
A critical review of research on customer experience management: Theoretical, methodological and cultural perspectives
J Hwang, S Seo
International Journal of Contemporary Hospitality Management 28 (10), 2218-2246, 2016
3512016
Consumer responses to interactive restaurant self-service technology (IRSST): The role of gadget-loving propensity
JA Ahn, S Seo
International Journal of Hospitality Management 74, 109-121, 2018
1502018
Identifying restaurant satisfiers and dissatisfiers: Suggestions from online reviews
A Bilgihan, S Seo, J Choi
Journal of Hospitality Marketing & Management 27 (5), 601-625, 2018
1282018
The impact of food safety events on the value of food-related firms: An event study approach
S Seo, SCS Jang, L Miao, B Almanza, C Behnke
International Journal of Hospitality Management 33, 153-165, 2013
772013
Why not eat alone? The effect of other consumers on solo dining intentions and the mechanism
ES Her, S Seo
International Journal of Hospitality Management 70, 16-24, 2018
712018
When female (male) robot is talking to me: Effect of service robots’ gender and anthropomorphism on customer satisfaction
S Seo
International Journal of Hospitality Management 102, 103166, 2022
702022
The negative spillover effect of food crises on restaurant firms: Did Jack in the Box really recover from an E. coli scare?
S Seo, SCS Jang, B Almanza, L Miao, C Behnke
International Journal of Hospitality Management 39, 107-121, 2014
652014
The roles of brand equity and branding strategy: A study of restaurant food crises
S Seo, SCS Jang
International Journal of Hospitality Management 34, 192-201, 2013
612013
Willingness to pay in negative restaurant service encounters
A Sukhu, A Bilgihan, S Seo
International Journal of Hospitality Management 65, 11-19, 2017
602017
Enhancing the study abroad experience: A longitudinal analysis of hospitality-oriented, study abroad program evaluations
C Behnke, S Seo, K Miller
Tourism Management 42, 271-281, 2014
592014
Goodwill intended for whom? Examining factors influencing conspicuous prosocial behavior on social media
J Choi, S Seo
International journal of hospitality management 60, 23-32, 2017
582017
Virtual reality is so cool! How technology innovativeness shapes consumer responses to service preview modes
V Bogicevic, SQ Liu, S Seo, J Kandampully, NA Rudd
International Journal of Hospitality Management 93, 102806, 2021
552021
Health halo effects in sequential food consumption: The moderating roles of health-consciousness and attribute framing
ES Her, S Seo
International Journal of Hospitality Management 62, 1-10, 2017
482017
Why post on social networking sites (SNS)? Examining motives for visiting and sharing pilgrimage experiences on SNS
H Park, S Seo, J Kandampully
Journal of Vacation Marketing 22 (4), 307-319, 2016
472016
Why hotel guests go mobile? Examining motives of business and leisure travelers
T Zhang, S Seo, JA Ahn
Journal of Hospitality Marketing & Management 28 (5), 621-644, 2019
462019
Evaluation of food safety related behaviors of retail and food service employees while handling fresh and fresh-cut leafy greens
J Choi, H Norwood, S Seo, SA Sirsat, J Neal
Food Control 67, 199-208, 2016
452016
Assessing food safety practices in farmers' markets
C Behnke, S Seo, K Miller
Food Protection Trends 32 (5), 232-239, 2012
382012
The effect of social media comments on consumers’ responses to food safety information
S Seo, B Almanza, L Miao, C Behnke
Journal of Foodservice Business Research 18 (2), 111-131, 2015
332015
When a stigmatized brand is doing good: The role of complementary fit and brand equity in cause-related marketing
J Choi, S Seo
International Journal of Contemporary Hospitality Management 31 (9), 3447-3464, 2019
322019
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