Employee satisfaction: Does Kano's model apply? K Matzler, M Fuchs, A Schubert Total Quality Management and Business Excellence 15 (9-10), 1179-1198, 2004 | 416 | 2004 |
Destination benchmarking: An indicator-system’s potential for exploring guest satisfaction M Fuchs, K Weiermair Journal of Travel Research 42 (3), 212-225, 2004 | 390 | 2004 |
Big data analytics for knowledge generation in tourism destinations–A case from Sweden M Fuchs, W Höpken, M Lexhagen Journal of Destination Marketing & Management 3 (4), 198-209, 2014 | 332 | 2014 |
e-Tourism beyond COVID-19: a call for transformative research U Gretzel, M Fuchs, R Baggio, W Hoepken, R Law, J Neidhardt, ... Information Technology & Tourism 22 (2), 187-203, 2020 | 292 | 2020 |
Measuring tourist judgment on service quality K Weiermair, M Fuchs Annals of tourism research 26 (4), 1004-1021, 1999 | 268 | 1999 |
Business intelligence and big data in hospitality and tourism: a systematic literature review M Mariani, R Baggio, M Fuchs, W Höepken International Journal of Contemporary Hospitality Management, 2018 | 226 | 2018 |
New perspectives of satisfaction research in tourism destinations M Fuchs, K Weiermair Tourism review, 2003 | 210 | 2003 |
Classification of customer reviews based on sentiment analysis D Gräbner, M Zanker, G Fliedl, M Fuchs Information and Communication Technologies in Tourism 2012, 460-470, 2012 | 149 | 2012 |
Context-based adaptation of mobile applications in tourism W Höpken, M Fuchs, M Zanker, T Beer Journal of Information Technology & Tourism 12 (2), 175-195, 2010 | 121 | 2010 |
E-business readiness, intensity, and impact: An Austrian destination management organization study M Fuchs, W Höpken, A Föger, M Kunz Journal of Travel Research 49 (2), 165-178, 2010 | 119 | 2010 |
Application of QR codes in online travel distribution M Canadi, W Höpken, M Fuchs Information and Communication Technologies in Tourism 2010, 137-148, 2010 | 116 | 2010 |
Sentiment analysis: Extracting decision-relevant knowledge from UGC S Schmunk, W Höpken, M Fuchs, M Lexhagen Information and Communication Technologies in Tourism 2014, 253-265, 2013 | 104 | 2013 |
Strategy development in tourism destinations: A Data Envelopment Analysis approach M Fuchs Poznan University Economics Review 4 (1), 52-73, 2004 | 102 | 2004 |
Information search with mobile tourist guides: A survey of usage intention J Rasinger, M Fuchs, W Höpken Journal of Information Technology & Tourism 9 (3-4), 177-194, 2007 | 93 | 2007 |
Information and Communication Technologies in Tourism 2010 U Gretzel, R Law, M Fuchs ENTER, 2010 | 89 | 2010 |
Dynamic pricing: A future airline business model B Burger, M Fuchs Journal of Revenue and Pricing Management 4 (1), 39-53, 2005 | 79 | 2005 |
Customer-based destination brand equity modeling: The role of destination resources, value for money, and value in use T Chekalina, M Fuchs, M Lexhagen Journal of travel research 57 (1), 31-51, 2018 | 75 | 2018 |
Leveraging multi-criteria customer feedback for satisfaction analysis and improved recommendations D Jannach, M Zanker, M Fuchs Information Technology & Tourism 14 (2), 119-149, 2014 | 74 | 2014 |
Evaluating recommender systems in tourism: A case study from Austria M Zanker, M Fuchs, W Höpken, M Tuta, N Müller Information and Communication Technologies in Tourism 2008, 24-34, 2008 | 74 | 2008 |
Business intelligence for cross-process knowledge extraction at tourism destinations W Höpken, M Fuchs, D Keil, M Lexhagen Information Technology & Tourism 15 (2), 101-130, 2015 | 68 | 2015 |