Customer satisfaction, loyalty behaviors, and firm financial performance: what 40 years of research tells us V Mittal, K Han, C Frennea, M Blut, M Shaik, N Bosukonda, S Sridhar Marketing Letters 34 (2), 171-187, 2023 | 19 | 2023 |
Price Sensitivity and Customer Perceived Switching Costs in Business-to-Business Markets: Joint Effect on Customer Repurchase Intentions M Shaik, N Bosukonda, V Mittal, S Sridhar SMR - Journal of Service Management Research 6 (1), 64 - 79, 2022 | 11 | 2022 |
Novel application of predictive modeling: a tailored approach to promoting HCC surveillance in patients with cirrhosis AG Singal, Y Chen, S Sridhar, V Mittal, H Fullington, M Shaik, AK Waljee, ... Clinical Gastroenterology and Hepatology 20 (8), 1795-1802. e2, 2022 | 7 | 2022 |
How Fatal School Shootings Impact Community Economic Activity M Shaik, M Palazzolo, A Pattabhiramaiah, S Sridhar Available at SSRN 4611791, 2023 | 1 | 2023 |
Business-To-Business Sales Opportunity Management Strategy M Shaik Texas A&M University, 2022 | | 2022 |
The Association of Patient Satisfaction and Quality of Care: Theory, Evidence, and Application Y Chen, T Im, M Shaik, N Bosukonda, S Singh, M Blut, V Mittal, S Sridhar, ... | | 2021 |
The Asymmetric Association of Customer Commitment and Behavioral Intentions in Business-to-Business Markets N Bosukonda, M Shaik, V Mittal, S Sridhar Available at SSRN 3532546, 2020 | | 2020 |