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Martin Adam
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Year
AI-based chatbots in customer service and their effects on user compliance
M Adam, M Wessel, A Benlian
Electronic Markets 31 (2), 427-445, 2021
4482021
Watch me improve—Algorithm aversion and demonstrating the ability to learn
B Berger, M Adam, A Rühr, A Benlian
Business & Information Systems Engineering 63 (1), 55-68, 2021
682021
Social influence tactics in e-commerce onboarding: The role of social proof and reciprocity in affecting user registrations
K Roethke, J Klumpe, M Adam, A Benlian
Decision Support Systems 131, 113268, 2020
552020
A research agenda for the why, what, and how of gamification designs: Outcomes of an ECIS 2019 panel
S Schöbel, A Janson, K Jahn, B Kordyaka, O Turetken, N Djafarova, ...
Communications of the association for information systems 46 (1), 30, 2020
552020
Nudging users into digital service solutions
D Schneider, J Klumpe, M Adam, A Benlian
Electronic Markets 30, 863-881, 2020
442020
Investment decisions with robo-advisors: the role of anthropomorphism and personalized anchors in recommendations
M Adam, J Toutaoui, N Pfeuffer, O Hinz
422019
Let’s connect to keep the distance: How SMEs leverage information and communication technologies to address the COVID-19 crisis
C Wendt, M Adam, A Benlian, S Kraus
Information Systems Frontiers, 1-19, 2021
402021
The impact of sold-out early birds on option selection in reward-based crowdfunding
M Wessel, M Adam, A Benlian
Decision Support Systems 117, 48-61, 2019
402019
Containing COVID-19 through physical distancing: The impact of real-time crowding information
M Adam, D Werner, C Wendt, A Benlian
European Journal of Information Systems 29 (5), 595-607, 2020
252020
Of early birds and phantoms: how sold-out discounts impact entrepreneurial success in reward-based crowdfunding
M Adam, M Wessel, A Benlian
Review of Managerial Science 13, 545-560, 2019
212019
Gamblified digital product offerings: an experimental study of loot box menu designs
M Adam, K Roethke, A Benlian
Electronic Markets 32 (2), 971-986, 2022
152022
Exploring design principles for enterprise chatbots: An analytic hierarchy process study
J Feine, M Adam, I Benke, A Maedche, A Benlian
Designing for Digital Transformation. Co-Creating Services with Citizens and …, 2020
142020
Onboarding with a chat–the effects of message interactivity and platform self-disclosure on user disclosure propensity
M Adam, J Klumpe
132019
Perceived input control on digital platforms: a mixed-methods investigation of web-browser platforms
E Croitor, M Adam, A Benlian
Journal of Decision Systems 30 (1), 50-71, 2021
122021
Algoactivistic practices in ridesharing-a topic modeling & grounded theory approach
J Jiang, M Adam, A Benlian
112021
User dynamics in mental health forums–a sentiment analysis perspective
E Davcheva, M Adam, A Benlian
102019
Recommendations in augmented reality applications–the effect of customer reviews and seller recommendations on purchase intention and product selection
M Adam, M Pecorelli
102018
Stumbling over the trust tipping point–The effectiveness of web seals at different levels of website trustworthiness
M Adam, L Niehage, S Lins, A Benlian, A Sunyaev
Proceedings of the 28th European Conference on Information Systems (ECIS …, 2020
72020
Human Versus Automated Sales Agents: How and Why Customer Responses Shift Across Sales Stages
M Adam, K Roethke, A Benlian
Information Systems Research, 2022
62022
Opposing effects of input control and clan control for sellers on e-marketplace platforms
E Croitor, D Werner, M Adam, A Benlian
Electronic Markets, 1-16, 2022
62022
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