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Martin Adam
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AI-based chatbots in customer service and their effects on user compliance
M Adam, M Wessel, A Benlian
Electronic Markets 31 (2), 427-445, 2021
7872021
Watch me improve—algorithm aversion and demonstrating the ability to learn
B Berger, M Adam, A Rühr, A Benlian
Business & Information Systems Engineering 63 (1), 55-68, 2021
1212021
Social influence tactics in e-commerce onboarding: The role of social proof and reciprocity in affecting user registrations
K Roethke, J Klumpe, M Adam, A Benlian
Decision Support Systems 131, 113268, 2020
892020
A research agenda for the why, what, and how of gamification designs: Outcomes of an ecis 2019 panel
S Schöbel, A Janson, K Jahn, B Kordyaka, O Turetken, N Djafarova, ...
Communications of the association for information systems 46, 706-721, 2020
762020
Let’s connect to keep the distance: How SMEs leverage information and communication technologies to address the COVID-19 crisis
C Wendt, M Adam, A Benlian, S Kraus
Information Systems Frontiers 24 (4), 1061-1079, 2022
722022
Nudging users into digital service solutions
D Schneider, J Klumpe, M Adam, A Benlian
Electronic Markets 30, 863-881, 2020
602020
Investment decisions with robo-advisors: the role of anthropomorphism and personalized anchors in recommendations
M Adam, J Toutaoui, N Pfeuffer, O Hinz
542019
The impact of sold-out early birds on option selection in reward-based crowdfunding
M Wessel, M Adam, A Benlian
Decision Support Systems 117, 48-61, 2019
492019
Containing COVID-19 through physical distancing: The impact of real-time crowding information
M Adam, D Werner, C Wendt, A Benlian
European Journal of Information Systems 29 (5), 595-607, 2020
322020
Human vs. automated sales agents: How and why customer responses shift across sales stages
M Adam, K Roethke, A Benlian
Information Systems Research 34 (3), 1148-1168, 2023
292023
Algoactivistic practices in ridesharing-a topic modeling & grounded theory approach
J Jiang, M Adam, A Benlian
252021
Of early birds and phantoms: how sold-out discounts impact entrepreneurial success in reward-based crowdfunding
M Adam, M Wessel, A Benlian
Review of Managerial Science 13, 545-560, 2019
242019
Gamblified digital product offerings: an experimental study of loot box menu designs
M Adam, K Roethke, A Benlian
Electronic Markets 32 (2), 971-986, 2022
202022
Exploring design principles for enterprise chatbots: An analytic hierarchy process study
J Feine, M Adam, I Benke, A Maedche, A Benlian
Designing for Digital Transformation. Co-Creating Services with Citizens and …, 2020
172020
AI knowledge: Improving AI delegation through human enablement
M Pinski, M Adam, A Benlian
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems …, 2023
142023
Onboarding with a chat–the effects of message interactivity and platform self-disclosure on user disclosure propensity
M Adam, J Klumpe
142019
Recommendations in augmented reality applications–the effect of customer reviews and seller recommendations on purchase intention and product selection
M Adam, M Pecorelli
132018
Perceived input control on digital platforms: a mixed-methods investigation of web-browser platforms
E Croitor, M Adam, A Benlian
Journal of Decision Systems 30 (1), 50-71, 2021
122021
User dynamics in mental health forums–a sentiment analysis perspective
E Davcheva, M Adam, A Benlian
122019
Opposing effects of input control and clan control for sellers on e-marketplace platforms
E Croitor, D Werner, M Adam, A Benlian
Electronic Markets, 1-16, 2022
112022
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