| A social influence model of consumer participation in network-and small-group-based virtual communities UM Dholakia, RP Bagozzi, LK Pearo International journal of research in marketing 21 (3), 241-263, 2004 | 3665 | 2004 |
| The impact of new media on customer relationships T Hennig-Thurau, EC Malthouse, C Friege, S Gensler, L Lobschat, ... Journal of service research 13 (3), 311-330, 2010 | 2520 | 2010 |
| Drivers of service satisfaction: linking customer satisfaction to the service concept and customer characteristics S Anderson, LK Pearo, SK Widener Journal of service Research 10 (4), 365-381, 2008 | 373 | 2008 |
| Antecedents and consequences of online social interactions RP Bagozzi, UM Dholakia, LRK Pearo Media Psychology 9 (1), 77-114, 2007 | 192 | 2007 |
| Limiting predecisional distortion by prior valuation of attribute components KA Carlson, LK Pearo Organizational Behavior and Human Decision Processes 94 (1), 48-59, 2004 | 64 | 2004 |
| Creating virtual experiences in computer-mediated environments LR Klein Review of marketing science working papers 1 (4), 2, 2002 | 39 | 2002 |
| New media: Connecting with guests throughout the travel experience LK Pearo, B Carroll The Cornell School of Hotel Administration on Hospitality: Cutting Edge …, 2012 | 6 | 2012 |
| Different strokes for different folks: Linking customer satisfaction to the service concept and customer characteristics SW Anderson, LK Pearo, SK Widener Social Science Research Network. Retrieved from http://ssrn. com/abstract 798964, 2005 | 6 | 2005 |
| Research on participation behavior of users in internet-based innovation community: An empirical investigation S Chu 2011 IEEE 2nd International Conference on Computing, Control and Industrial …, 2011 | 2 | 2011 |
| CHINA, HONG KONG, AND TAIWAN, PRACTICE OF PUBLIC RELATIONS IN RP Bagozzi, UM Dholakia, LRK Pearo interactions 9, 77-114, 2013 | | 2013 |
| Aryee, Samuel J Baron, M Baucells, AD Brown, PS Budhwar, KA Carlson, ZX Chen, ... Organizational Behavior and Human Decision Processes 94, 142, 2004 | | 2004 |
