Ulrich Gnewuch
Titel
Zitiert von
Zitiert von
Jahr
Towards designing cooperative and social conversational agents for customer service
U Gnewuch, S Morana, A Maedche
38th International Conference on Information Systems (ICIS 2017), 2017
1692017
A Taxonomy of Social Cues for Conversational Agents
J Feine, U Gnewuch, S Morana, A Maedche
International Journal of Human-Computer Studies 132, 138-161, 2019
1022019
Faster is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction
U Gnewuch, S Morana, MTP Adam, A Maedche
26th European Conference on Information Systems (ECIS 2018), 2018
852018
Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis
J Feine, S Morana, U Gnewuch
14th International Conference on Wirtschaftsinformatik (WI 2019), 2019
312019
Interaktion mit smarten Systemen—aktueller stand und zukünftige entwicklungen im bereich der nutzerassistenz
S Morana, C Friemel, U Gnewuch, A Maedche, J Pfeiffer
Wirtschaftsinformatik & Management 9 (5), 42-51, 2017
242017
Designing conversational agents for energy feedback
U Gnewuch, S Morana, C Heckmann, A Maedche
13th International Conference on Design Science Research in Information …, 2018
222018
“The Chatbot is typing…”–The Role of Typing Indicators in Human-Chatbot Interaction
U Gnewuch, S Morana, MTP Adam, A Maedche
17th Annual Pre-ICIS Workshop on HCI Research in MIS (at ICIS 2018), 2018
16*2018
Gender Bias in Chatbot Design
J Feine, U Gnewuch, S Morana, A Maedche
Proceedings of the 3rd International Workshop on Chatbot Research …, 2019
122019
Understanding the Influence of Personality Traits on Gamification: The Role of Avatars in Energy Saving Tasks
N Bergmann, S Schacht, U Gnewuch, A Mädche
38th International Conference on Information Systems (ICIS 2017), 2017
82017
The effect of learning on the effective use of enterprise systems
U Gnewuch, P Haake, B Mueller, A Maedche
37th International Conference on Information Systems (ICIS 2016), 2016
72016
The Effect of Anthropomorphism on Investment Decision-Making with Robo-Advisor Chatbots
S Morana, U Gnewuch, D Jung, C Granig
28th European Conference on Information Systems (ECIS 2020), 2020
62020
The Effect of Perceived Similarity in Dominance on Customer Self-Disclosure to Chatbots in Conversational Commerce
U Gnewuch, M Yu, A Maedche
28th European Conference on Information Systems (ECIS 2020), 2020
42020
Designing and Implementing a B2B Chatbot: Insights from a Medium-Sized Service Provider in the Energy Industry
U Gnewuch, C Heckmann, S Morana, A Maedche
Industry Paper - 14th International Conference on Wirtschaftsinformatik (WI …, 2019
32019
The Benefits and Caveats of Personality-Adaptive Conversational Agents in Mental Health Care
R Ahmad, D Siemon, U Gnewuch, S Robra-Bissantz
27th Americas Conference on Information Systems (AMCIS 2021), 2021
2021
Designing Conversational Dashboards for Effective Use in Crisis Response
M Ruoff, U Gnewuch
29th European Conference on Information Systems (ECIS 2021), 2021
2021
Designing Multimodal BI&A Systems for Co-Located Team Interactions
M Ruoff, U Gnewuch
29th European Conference on Information Systems (ECIS 2021), 2021
2021
Designing Multimodal BI&A Systems for Face-to-Face Team Interactions
M Ruoff, U Gnewuch, A Maedche
19th Annual Pre-ICIS Workshop on HCI Research in MIS (at ICIS 2020), 2020
2020
Soziotechnische Gestaltung von Chatbots
U Gnewuch, J Feine, S Morana, A Maedche
Cognitive Computing, 169-189, 2020
2020
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