Vinh Lu
Vinh Lu
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Zitiert von
Zitiert von
Brave new world: service robots in the frontline
J Wirtz, PG Patterson, WH Kunz, T Gruber, VN Lu, S Paluch, A Martins
Journal of Service Management, 2018
Career adaptation: The relation of adaptability to goal orientation, proactive personality, and career optimism
LR Tolentino, PRJM Garcia, VN Lu, SLD Restubog, P Bordia, C Plewa
Journal of Vocational Behavior 84 (1), 39-48, 2014
The role of career adaptability in predicting entrepreneurial intentions: A moderated mediation model
LR Tolentino, V Sedoglavich, VN Lu, PRJM Garcia, SLD Restubog
Journal of Vocational Behavior 85 (3), 403-412, 2014
In pursuit of service excellence: Investigating the role of psychological contracts and organizational identification of frontline hotel employees
VN Lu, A Capezio, SLD Restubog, PRJM Garcia, L Wang
Tourism Management 56, 8-19, 2016
Examining strategic orientation complementarity using multiple regression analysis and fuzzy set QCA
J Ho, C Plewa, VN Lu
Journal of Business Research 69 (6), 2199-2205, 2016
The internet and export marketing performance
VN Lu, CC Julian
Asia pacific Journal of marketing and logistics, 2007
Does anger expression help or harm leader effectiveness? The role of competence-based versus integrity-based violations and abusive supervision
L Wang, S Restubog, B Shao, V Lu, GA Van Kleef
Academy of Management Journal 61 (3), 1050-1072, 2018
Service robots, customers, and service employees: what can we learn from the academic literature and where are the gaps?
VN Lu, J Wirtz, W Kunz, SG Paluch, A T Martins, P Patterson
Journal of Service Theory and Practice, 2020
When victims become culprits: The role of subordinates’ neuroticism in the relationship between abusive supervision and workplace deviance
PRJM Garcia, L Wang, V Lu, K Kiazad, SLD Restubog
Personality and Individual Differences 72, 225-229, 2015
Keeping the faith! Drivers of participation in spiritually-based communities
K Granger, VN Lu, J Conduit, R Veale, C Habel
Journal of Business Research 67 (2), 68-75, 2014
Determinants of export success in professional business services: A qualitative study
VN Lu, PG Quester, CJ Medlin, B Scholz
The Service Industries Journal 32 (10), 1637-1652, 2012
Engagement in online communities: implications for consumer price perceptions
LTV Nguyen, J Conduit, VN Lu, S Rao Hill
Journal of Strategic Marketing 24 (3-4), 241-260, 2016
The Internet, strategy and performance: A study of Australian export market ventures
VN Lu, CC Julian
Journal of Global Marketing 21 (3), 231-240, 2008
The impact of rebranding on club member relationships
C Plewa, V Lu, R Veale
Asia Pacific Journal of Marketing and Logistics 23 (2), 222, 2011
Effective sense-and-respond strategies: Mediating roles of exploratory and exploitative innovation
LV Ngo, T Bucic, A Sinha, VN Lu
Journal of Business Research 94, 154-161, 2019
Social shedding: Identification and health of men’s sheds users.
S Ford, B Scholz, VN Lu
Health Psychology 34 (7), 775, 2015
Organizational drivers of relationship trust: An investigation of service exporters
V Lu
Journal of Relationship Marketing 8 (4), 330-355, 2009
Transforming marketing education: Historical, contemporary and future perspectives.
L Brennan, VN Lu, T von der Heidt
Elsevier Science, 2018
Attributions of blame for customer mistreatment: Implications for employees' service performance and customers' negative word of mouth
PRJM Garcia, SLD Restubog, VN Lu, RK Amarnani, L Wang, A Capezio
Journal of Vocational Behavior 110, 203-213, 2019
To flatter or to assert? Gendered reactions to Machiavellian leaders
A Capezio, L Wang, SLD Restubog, PRJM Garcia, VN Lu
Journal of business ethics 141 (1), 1-11, 2017
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