The impact of employee motivation on organizational commitment FN Al-Madi, H Assal, F Shrafat, D Zeglat European Journal of Business and Management 9 (15), 134-145, 2017 | 198 | 2017 |
Intellectual Capital and Its Impact on Business Performance: Evidences from the Jordanian Hotel Industry K Zeglat, D and Zigan Tourism and Hospitality Research 13 (2), 88-100, 2014 | 128* | 2014 |
Intangible resources in performance measurement systems of the hotel industry K Zigan, D Zeglat Facilities 28 (13/14), 597-610, 2010 | 124 | 2010 |
Handbook of hospitality marketing management H Oh Routledge, 2009 | 116 | 2009 |
Understating the impact of employee empowerment on customer-oriented behavior D Zeglat, M Aljaber, W Alrawabdeh Journal of Business Studies Quarterly 6 (1), 55, 2014 | 81 | 2014 |
The impact of the E-service quality (E-SQ) of online databases on users’ behavioural intentions: a perspective of postgraduate students D Zeglat, F Shrafat, Z Al-Smadi International Review of Management and Marketing 6 (1), 1-10, 2016 | 57 | 2016 |
Meaningful work and organizational outcomes: The mediating role of individual work performance D Zeglat, S Janbeik Management Research Review 42 (7), 859-878, 2019 | 54 | 2019 |
Performance Measurements Systems: Stages of Development Leading to Success F Zeglat, D., AlRawabdeh, W., AlMadi, F. and Shrafat Interdisciplinary Journal Of Contemporary Research In Business 4 (7), 440-448, 2012 | 45 | 2012 |
The Importance of Trust and Security Issues in E-Commerce Adoption in the Arab World A Alrawabdeh, W., Zeglat, D. and Alzawahreh European Journal of Economics, Finance and Administrative Sciences 52, 172-178, 2012 | 38 | 2012 |
Impact of Job Satisfaction on Training Motivation F Ensour, W., Zeglat, D., Shrafat Problems and Perspectives in Management 16 (3), 337-355, 2018 | 34 | 2018 |
Approaching information system evaluation methodology and techniques: a comprehensive review H Ababneh, F Shrafat, D Zeglat International Journal of Business Information Systems 24 (1), 1-30, 2017 | 27 | 2017 |
Service quality and business performance D Zeglat, Y Ekinci, A Lockwood Handbook of hospitality marketing management, 209-236, 2009 | 16 | 2009 |
Service quality, brand loyalty, and profit growth in UK budget hotels Y Ekinci, D Zeglat, G Whyatt Tourism Analysis 16 (3), 259-270, 2011 | 14 | 2011 |
Towards a new model of work passion W Ensour, D Zeglat, H Al-Maaitah International Journal of Services and Operations Management 35 (4), 482-503, 2020 | 11 | 2020 |
An investigation of the relationship between service quality and profitability in the UK budget hotel sector D Zeglat University of Surrey, 2008 | 10 | 2008 |
Measuring experience economy concepts in tourism: A replication and extension S Hosany PhD, D Zeglat PhD, K Odeh PhD | 7 | 2016 |
Assessing the Importance of E-Service Quality Dimensions and Attributes: Perspective of Facebook’s Users S Zeglat, D. and Tedmori International Business Research 7 (7), In Press, 2014 | 6 | 2014 |
Analysis of the factors that influence adoption of information from managerial responses to negative electronic word-of-mouth F Shrafat, D Zeglat, W Ensour, NM Sarhan International Journal of Services and Operations Management 39 (4), 495-527, 2021 | 4 | 2021 |
An investigation of the relationship between service quality and profitability in the hotel industry D Zeglat, Y Ekinci The Cornell Hotel and Restaurant Administration Quarterly 28, 49-57, 2005 | 4 | 2005 |
The role of operational innovation and external environment on the relationship between service quality and marketing performance in the hotel business AH Akhorshaideh, J Al-Gasawneh, D Zeglat, N Nusairat, M Judeh Problems and Perspectives in Management 20 (2), 448, 2022 | 2 | 2022 |