| Should I follow AI-based advice? Measuring appropriate reliance in human-AI decision-making M Schemmer, P Hemmer, N Kühl, C Benz, G Satzger arXiv preprint arXiv:2204.06916, 2022 | 31 | 2022 |
| How to implement an open data strategy? Analyzing organizational change processes to enable value creation by revealing data T Enders, C Benz, R Schüritz, P Lujan | 20 | 2020 |
| On the influence of explainable AI on automation bias M Schemmer, N Kühl, C Benz, G Satzger arXiv preprint arXiv:2204.08859, 2022 | 17 | 2022 |
| Opening the black box of digital B2B co-creation platforms: a taxonomy J Abendroth, L Riefle, C Benz Innovation Through Information Systems: Volume II: A Collection of Latest …, 2021 | 16 | 2021 |
| Barriers to data sharing among private sector organizations M Fassnacht, C Benz, D Heinz, J Leimstoll, G Satzger | 13 | 2023 |
| Appropriate reliance on AI advice: Conceptualization and the effect of explanations M Schemmer, N Kuehl, C Benz, A Bartos, G Satzger Proceedings of the 28th International Conference on Intelligent User …, 2023 | 12 | 2023 |
| Towards managing smart service innovation: A literature review C Götz, S Hohler, C Benz Exploring Service Science: 9th International Conference, IESS 2018 …, 2018 | 11 | 2018 |
| Untangling the open data value paradox: How organizations benefit from revealing data T Enders, C Benz, G Satzger Innovation Through Information Systems: Volume III: A Collection of Latest …, 2021 | 9 | 2021 |
| User-specific determinants of conversational agent usage: A review and potential for future research L Riefle, C Benz Innovation Through Information Systems: Volume II: A Collection of Latest …, 2021 | 9 | 2021 |
| Past, Present and Future of Data Ecosystems Research: A Systematic Literature Review D Heinz, C Benz, M Fassnacht, G Satzger | 8 | 2022 |
| Exploring the Potential of Smart Service Systems: A Multi-Actor View on Affordances and Their Actualization D Heinz, C Benz, J Bode, F Hunke, G Satzger SMR-Journal of Service Management Research 6 (2), 132-146, 2022 | 7 | 2022 |
| Co-creating value in B2B platform ecosystems–Towards a deeper understanding of the emergence and nature of actor engagement C Benz, L Riefle, C Schwarz Innovation Through Information Systems: Volume I: A Collection of Latest …, 2021 | 7 | 2021 |
| Innovating Smart Product-Service Systems in Manufacturing SMEs: Current Practices, Affordances, and Constraints D Heinz, HR Park, C Benz, G Satzger 2022 IEEE 24th Conference on Business Informatics (CBI) 2, 33-40, 2022 | 6 | 2022 |
| Not all tasks are alike: Exploring the effect of task representation on user engagement in crowd-based idea evaluation C Benz, N Zierau, G Satzger | 6 | 2019 |
| Servitization and Digitalization as “Siamese Twins”: Concepts and Research Priorities G Satzger, C Benz, T Böhmann, A Roth The Palgrave Handbook of Service Management, 967-989, 2022 | 5 | 2022 |
| A maturity model for smart product-service systems D Heinz, C Benz, R Silbernagel, B Molins, G Satzger, G Lanza Procedia CIRP 107, 113-118, 2022 | 5 | 2022 |
| What fits Tim might not fit Tom: Exploring the impact of user characteristics on users’ experience with conversational interaction modalities L Riefle, A Brand, J Mietz, L Rombach, C Szekat, C Benz | 5 | 2022 |
| High-Tech meets High-Touch: Die Dienstleistungswende als Chance für die Wertschöpfung und Beschäftigung der Zukunft T Böhmann, A Roth, G Satzger, C Grotherr, M Schymanietz, C Wolff, ... Entwicklungslinien, Forschungsfelder und Empfehlungen für die …, 2020 | 5 | 2020 |
| On the Influence of Cognitive Styles on Users' Understanding of Explanations L Riefle, P Hemmer, C Benz, M Vössing, J Pries arXiv preprint arXiv:2210.02123, 2022 | 4 | 2022 |
| An Affordance-Actualization Perspective on Smart Service Systems D Heinz, C Benz, F Hunke, G Satzger | 4 | 2022 |
